Con Edison Expands Energy Affordability Program

Utility urges eligible customers to apply for discounts on gas and electric bills.

Published on Feb. 25, 2026

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Con Edison is expanding its Enhanced Energy Affordability Program (EEAP), which provides discounts on gas and electric bills to residential customers in New York City and Westchester County with incomes below the area median. The company has provided over $500 million in bill discounts to customers over the last two years and is encouraging eligible customers to apply for the program.

Why it matters

The expansion of the EEAP program aims to help make energy more affordable for low-income households in Con Edison's service area, where the cost of living is high. This is particularly important as energy prices have been rising, putting a strain on household budgets.

The details

To be eligible for the EEAP discounts, residential customers must apply and have a household income below the area median. The discounts vary based on heating type, income, and household size. Customers receiving government assistance like Medicaid or SNAP can apply and self-certify online. Con Edison also offers other payment assistance options like budget billing and payment plans to help customers manage their energy costs.

  • In 2025, half a million customers were enrolled in Con Edison's Energy Affordability Program (EAP) and received discounts.
  • Con Edison is now urging customers to check their eligibility for the expanded Enhanced Energy Affordability Program (EEAP).

The players

Con Edison

A subsidiary of Consolidated Edison, Inc. and one of the largest investor-owned energy companies in the U.S. that delivers electricity, natural gas and steam to 3.7 million customers in New York City and Westchester County.

Michael Murphy

Vice President of Customer Operations at Con Edison.

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What they’re saying

“We recognize affordability is a critical issue and work every day to balance the investments we need for resilience and reliability with customer costs. We provide tools to help customers manage their usage and assistance programs to help with their bills. We advocated for the expansion of income thresholds to let more households get the help they need to reduce energy costs.”

— Michael Murphy, Vice President of Customer Operations (talkofthesound.com)

What’s next

Residential customers in New York City and Westchester County can apply for the Enhanced Energy Affordability Program (EEAP) discounts on Con Edison's website.

The takeaway

Con Edison's expansion of its energy affordability program aims to provide much-needed bill discounts to low-income households in its service area, helping to make energy more accessible and manageable during a time of rising costs.