NYC Warns Against Unlicensed Ride-Share App Empower

City officials say new app offering lower prices is operating illegally and poses risks to riders and drivers.

Published on Feb. 14, 2026

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A new ride-share app called Empower has launched in New York City, promising lower fares for riders by allowing drivers to keep 100% of the fare and only charging a $50 monthly subscription. However, the Taxi and Limousine Commission (TLC) has warned that Empower is operating illegally and that riders using the app may face insurance issues if involved in a crash. The TLC is urging New Yorkers to avoid unlicensed ride-share apps like Empower, stating that drivers risk fines and losing their licenses.

Why it matters

The rise of new ride-share apps like Empower highlights the ongoing tension between innovation in the transportation industry and regulatory oversight. While Empower claims to offer a better deal for both riders and drivers, the TLC's warning underscores the importance of ensuring public safety and maintaining a level playing field for licensed transportation providers in New York City.

The details

Empower promises lower fares by allowing drivers to keep 100% of the rider's payment and only charging drivers a $50 monthly subscription fee in New York City. However, the TLC says Empower is operating illegally and warns that riders may face insurance issues if involved in a crash. The TLC has also stated that drivers using Empower risk being fined and potentially losing their licenses.

  • Empower launched its ride-share service in New York City in early 2026.

The players

Empower

A new ride-share app that launched in New York City, promising lower fares for riders by allowing drivers to keep 100% of the fare and only charging a $50 monthly subscription fee.

Taxi and Limousine Commission (TLC)

The government agency in New York City responsible for regulating and overseeing the city's for-hire transportation industry, including taxis, limousines, and ride-share services.

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What’s next

The TLC has stated that it is actively enforcing against Empower trips, and the company may face further legal action if it continues to operate without a license.

The takeaway

This situation highlights the ongoing challenges of balancing innovation in the transportation industry with the need for regulatory oversight to ensure public safety. While Empower's model may offer some benefits for riders and drivers, the TLC's warning underscores the importance of following the rules and regulations in place to protect consumers and maintain a fair marketplace.