HiBob Named Zendesk 2026 Best Collaborator Partner of the Year

Award-winning HR software recognized for driving better employee and service experiences through integration

Feb. 3, 2026 at 6:55pm

Got story updates? Submit your updates here. ›

HiBob, the company behind the people management platform Bob, has been named the Best Collaborator Partner of the Year – Tech Alliances in the Zendesk 2026 Partner of the Year Awards. The accolade recognizes HiBob's commitment to working closely with Zendesk to help organizations deliver better employee and customer experiences through their integrated solutions.

Why it matters

The partnership between HiBob and Zendesk reflects the growing importance of aligning HR and customer experience workflows as businesses adapt to the age of AI. By integrating their platforms, the companies are helping joint customers gain greater visibility, faster issue resolution, and more connected ways of working.

The details

HiBob's integration with Zendesk enables organizations to better connect people operations with service delivery, helping teams work more efficiently while maintaining a strong employee experience. The Zendesk Partner of the Year Awards celebrate Technology Alliance and Go-To-Market partners that show outstanding dedication to customer success, innovation, and growth.

  • HiBob was named Best Collaborator Partner of the Year – Tech Alliances in the Zendesk 2026 Partner of the Year Awards.

The players

HiBob

The company behind Bob, the people management platform transforming how organizations work and helping businesses adapt to the age of AI.

Zendesk

A customer service and engagement platform that enables organizations to improve customer relationships.

Carrie Francey

SVP Global Partner Sales at Zendesk.

Andy Lezon

VP, Global Alliances and Partnerships at HiBob.

Got photos? Submit your photos here. ›

What they’re saying

“The Zendesk Partner ecosystem plays a critical role in helping customers realise value at every stage of their journey. We celebrate partners who turn AI potential into real-world excellence through strong collaboration and a shared focus on customer outcomes.”

— Carrie Francey, SVP Global Partner Sales at Zendesk

“As AI reshapes the workplace, organisations need technology that brings clarity, not complexity. This partnership with Zendesk reflects a shared focus on helping companies and employees make sense of the transition to an AI-powered era — using AI to support better decisions, improve the employee experience, and drive productivity, while keeping humans firmly in control. We're proud to work alongside Zendesk to turn the promise of AI into positive, real-world outcomes for our customers.”

— Andy Lezon, VP, Global Alliances and Partnerships at HiBob

The takeaway

The partnership between HiBob and Zendesk demonstrates the growing importance of integrating HR and customer experience platforms to help organizations navigate the transition to an AI-powered workplace, delivering better employee and customer experiences through enhanced collaboration and visibility.