Monticello Police Upgrade to Next-Gen 911 Dispatch System

New platform from 911Systems boosts department's capabilities and reduces infrastructure costs.

Published on Feb. 28, 2026

Got story updates? Submit your updates here. ›

The Monticello, New York Police Department has upgraded its over 20-year-old on-site computer-aided dispatch system to the latest platform from 911Systems. The new system significantly enhances the department's capabilities while reducing infrastructure requirements.

Why it matters

As emergency response technology continues to evolve, it's critical for police departments to keep pace and adopt the latest tools to improve efficiency, response times, and overall public safety. This upgrade positions the Monticello PD to better serve the community with enhanced dispatch and communication capabilities.

The details

The Monticello Police Department's previous dispatch system had been in use for over two decades. The new 911Systems platform provides the department with a substantial boost in functionality and a reduction in on-site infrastructure requirements.

  • The Monticello PD recently completed the upgrade to the new 911Systems dispatch platform.

The players

Monticello Police Department

The local law enforcement agency for the town of Monticello, New York.

911Systems

A leading provider of computer-aided dispatch and next-generation 911 solutions for public safety agencies.

Got photos? Submit your photos here. ›

What’s next

The Monticello Police Department plans to continue exploring additional technology upgrades to further enhance their emergency response capabilities.

The takeaway

Keeping public safety technology up-to-date is crucial for police departments to improve efficiency, response times, and overall community service. The Monticello PD's upgrade to a next-generation 911 dispatch system demonstrates their commitment to leveraging the latest tools to better protect and serve their residents.