Mphasis and Flagstar Bank Complete First Phase of Technology Modernization

One-year collaboration establishes next-generation data center and cloud platform, strengthens operational resilience, and improves performance.

Mar. 30, 2026 at 6:18pm

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A high-end, photorealistic studio still-life photograph featuring a clean, monochromatic background with a carefully arranged composition of polished, geometric objects in shades of gray, representing the modernization of Flagstar Bank's technology infrastructure.Flagstar Bank's technology modernization program with Mphasis has created a resilient, scalable infrastructure to support the bank's growth and innovation.Hicksville Today

Mphasis, a global AI-led technology solutions provider, has announced the successful completion of the first phase of a major technology modernization program with Flagstar Bank, N.A. Over the past year, the two organizations have partnered to establish a next-generation data center, cloud platform, and modernize Flagstar's critical technology infrastructure to support the bank's transformation into a top-performing U.S. regional bank.

Why it matters

As Flagstar seeks to become a leading regional bank, modernizing its critical technology infrastructure was imperative to set the stage for its next chapter of growth and innovation. The partnership with Mphasis has created a scalable technology platform that supports Flagstar's evolving business needs while enabling future innovation across its digital banking environment.

The details

The first phase of the program involved the end-to-end design, installation, configuration, and certification of two next-generation data centers. Working closely with Flagstar's technology team, Mphasis consolidated six data centers into two modern, co-sourced data centers in approximately 12 months. Following this, Mphasis successfully migrated hundreds of business-critical applications to the modern platform with zero downtime.

  • The partnership between Mphasis and Flagstar Bank began one year ago, in March 2025.
  • The first phase of the technology modernization program was completed in March 2026.

The players

Mphasis

A global AI-led, platform-driven technology solutions provider that has partnered with Flagstar Bank to modernize its critical technology infrastructure.

Flagstar Bank, N.A.

A leading regional bank in the United States, headquartered in Hicksville, New York, with $87.5 billion in assets and 340 locations across ten states.

Chris Higgins

Executive Vice President, Chief Information and Operations Officer, Flagstar Bank, N.A.

Rohit Jayachandran

Head of Banking & Financial Services, Mphasis.

Jason Pope

Executive Vice President, Chief Technology Officer, Flagstar Bank, N.A.

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What they’re saying

“Our partnership with Mphasis further advances Flagstar's Simple and Sophisticated (S2) platform initiative. S2 represents a fundamental competitive advantage for Flagstar. With S2, we've created something truly differentiated in the market – technology architecture that's purpose built around the customer experience and designed for the next decade of growth.”

— Chris Higgins, Executive Vice President, Chief Information and Operations Officer, Flagstar Bank, N.A.

“Our collaboration with Flagstar Bank reflects a shared commitment to delivering meaningful outcomes through disciplined execution. Regional banks are modernizing technological environments that have evolved over many years while continuing to run mission-critical operations without disruption. Working closely with Flagstar, our teams have helped establish a resilient infrastructure foundation that supports modernization while maintaining the operational stability banks depend on.”

— Rohit Jayachandran, Head of Banking & Financial Services, Mphasis

“This transformation demonstrates what is possible when deep engineering expertise is combined with disciplined execution. We have modernized our critical infrastructure while ensuring uninterrupted banking operations so as not to affect our clients. The new platform significantly improves our disaster-recovery capabilities, strengthens operational resilience, and enables our teams to respond to evolving customer needs and market opportunities.”

— Jason Pope, Executive Vice President, Chief Technology Officer, Flagstar Bank, N.A.

What’s next

Mphasis and Flagstar will continue their partnership by entering the next phase to modernize the Bank's applications and operations by leveraging AI and next-generation technologies while supporting Flagstar's future growth.

The takeaway

This technology modernization program between Mphasis and Flagstar Bank demonstrates how regional banks can successfully transform their critical infrastructure while maintaining operational stability and positioning themselves for future growth and innovation. The partnership has created a scalable, resilient technology platform that supports Flagstar's evolving business needs and enables the bank to better respond to changing customer expectations and market opportunities.