Social Security Commissioner Highlights Tax Relief for Seniors Ahead of Tax Day

Commissioner Bisignano and Congresswoman Malliotakis visit Brooklyn field office to discuss improved customer service and digital transformation.

Apr. 10, 2026 at 5:42pm

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A serene, realistic painting of a Social Security field office in Brooklyn, with warm sunlight streaming through the windows and creating deep shadows on the exterior. The scene conveys a sense of quiet contemplation and community connection.The Social Security Administration's focus on community-based field offices and digital transformation aims to better serve older Americans and working families in neighborhoods like Bensonhurst, Brooklyn.Brooklyn Today

Social Security Administration (SSA) Commissioner Frank J. Bisignano visited a Social Security field office in Bensonhurst, Brooklyn, joined by Congresswoman Nicole Malliotakis (NY-11). They highlighted historic tax relief measures benefiting seniors and working families, as well as improvements in customer service and digital transformation at the agency.

Why it matters

The visit showcases the SSA's efforts to modernize its services and better serve the community, particularly older Americans who rely on Social Security benefits. It also highlights the impact of recent tax policy changes on retirees' finances.

The details

During the visit, Commissioner Bisignano and Congresswoman Malliotakis held a press conference to discuss the historic tax relief enacted through President Trump's Working Families Tax Cuts Act, including an enhanced tax deduction for older Americans. They also toured the field office and met with local staff to discuss improvements in customer service, such as reduced wait times and increased digital self-service options.

  • Commissioner Bisignano's visit took place on April 10, 2026, ahead of the tax filing deadline.
  • The Working Families Tax Cuts Act was enacted last year, providing tax relief for seniors and working families.

The players

Frank J. Bisignano

Commissioner of the Social Security Administration.

Nicole Malliotakis

Congresswoman representing New York's 11th congressional district.

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What they’re saying

“We are transforming Social Security into a digital-first agency, but digital-first doesn't mean digital-only. Community-based field offices will always be available to serve the over 330 million Americans with Social Security numbers.”

— Frank J. Bisignano, Commissioner, Social Security Administration

“We are glad to welcome Chief Executive Officer of the Internal Revenue Service (IRS) and Commissioner of the Social Security Administration Frank Bisignano to the Social Security Office in Bensonhurst, and appreciate the work Social Security offices have done to improve customer service and expand access to appointments.”

— Nicole Malliotakis, Congresswoman, New York's 11th District

What’s next

The SSA will continue to focus on improving customer service and expanding digital capabilities to better serve the public, including older Americans who rely on Social Security benefits.

The takeaway

The SSA's efforts to modernize its services and the recent tax relief measures for retirees demonstrate the agency's commitment to supporting seniors and ensuring they can easily access the benefits they have earned.