Ocean City Officials Advise Residents on Reporting Water Leaks

Mayor urges prompt reporting of burst pipes and water leaks as temperatures rise

Published on Feb. 11, 2026

Ocean City, New Jersey officials are asking residents to quickly report any water leaks or burst pipes as warmer weather leads to an increase in these issues. Mayor Jay Gillian stated that the Fire Department has responded to many properties with water flowing from frozen and burst pipes. Residents who see or suspect a water leak should report it immediately by calling the non-emergency dispatch numbers.

Why it matters

Prompt reporting of water leaks is crucial to minimize property damage. The Ocean City Fire and Police Departments are working to address these issues, but emergency calls will take priority over public service calls like water leaks. Residents are encouraged to look out for their neighbors' properties as well, since many homes could be affected.

The details

When responding to water leak incidents, the Ocean City Fire Department will assess the affected area for safety hazards, attempt to locate and shut off interior water shutoff valves if accessible, and shut off the main water supply at the curb when necessary to stop active water flow. Once the water service has been shut off, residents must contact New Jersey American Water Company to have service restored.

  • Warming temperatures have led to an increase in burst pipes and water leaks in Ocean City.

The players

Jay Gillian

The Mayor of Ocean City, New Jersey who issued a notice advising residents on how to report water leaks.

Ocean City Fire Department (OCFD)

The fire department that responds to water leak incidents, assesses safety hazards, and attempts to shut off water supply when necessary.

Ocean City Police Department (OCPD)

Working with the OCFD to minimize property damage from water leaks, though emergency calls will take priority.

New Jersey American Water Company

The water utility that residents must contact to have their water service restored after it has been shut off by the fire department.

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What they’re saying

“Residents who see or suspect a water leak should report it immediately by calling Ocean City dispatch's non-emergency numbers at 609-399-9111 or 609-525-9122.”

— Jay Gillian, Mayor (Patch.com)

What’s next

The Ocean City Fire Department will continue responding to water leak incidents and working with the Police Department to minimize property damage. Residents are encouraged to remain vigilant and report any leaks or burst pipes promptly.

The takeaway

As warmer weather arrives, Ocean City officials are urging residents to be proactive in reporting water leaks and burst pipes to the authorities. Prompt reporting can help limit property damage and ensure a timely response from emergency services.