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Majesco Releases Report on Insurers Reinventing Operating Models
Research examines how insurers are modernizing technology and aligning with new business strategies to compete in a rapidly evolving market.
Mar. 17, 2026 at 4:33pm
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Majesco, a leading provider of AI-native and cloud-native insurance software, has released a new research report examining how insurers are reinventing their operating models and technology foundations to compete in a rapidly evolving market. The report reveals a widening divide between industry Leaders, Followers, and Laggards as insurers confront the growing constraints of legacy operating models and technology debt. Insurers reporting stronger growth are significantly more engaged in strategic initiatives like innovation, new product development, and core system replacement, enabled by modern cloud and AI-native platforms.
Why it matters
As insurers face rising costs, new risks, and accelerating advances in AI and data, the ability to modernize legacy technology and align operating models with next-generation capabilities is becoming a critical competitive differentiator. The research highlights how Leaders are executing operating model change and core modernization as synchronized programs, unlocking new levels of agility, efficiency, and AI-driven decision making.
The details
The report finds that legacy technology debt continues to limit insurers' ability to leverage data, deploy automation, improve productivity, and accelerate product innovation. As a result, insurers increasingly see core modernization and operating model redesign as inseparable initiatives. Insurers reporting stronger growth are significantly more engaged in strategic initiatives like innovation, new product development, channel expansion, core system replacement, new business models, and resource reallocation.
- The report was released on March 17, 2026.
The players
Majesco
A leading provider of AI-native and cloud-native insurance software that has released a new research report on how insurers are reinventing their operating models and technology foundations.
Denise Garth
The Chief Strategy Officer at Majesco who stated that as insurers enter the Intelligence Era, the competitive gap between Leaders and the rest of the market is widening.
What they’re saying
“As insurers enter the Intelligence Era, the competitive gap between Leaders and the rest of the market is widening.”
— Denise Garth, Chief Strategy Officer
What’s next
The full report, "Leaders Reinventing Insurance: Strategic Focus on Business Operating Model and Technology Foundation", is available for download at www.majesco.com.
The takeaway
Insurers that are able to modernize their legacy technology and align their operating models with next-generation cloud and AI-native capabilities are gaining a significant competitive advantage in a rapidly evolving market shaped by rising costs, new risks, and accelerating advances in data and artificial intelligence.
