North Carolina Regulators Hear Concerns Over Duke Energy's Proposed Rate Hike

Customers voice worries over 12% business and 18% residential rate increases over two years.

Apr. 8, 2026 at 11:53am

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North Carolina regulators are hearing from Duke Energy customers about the Charlotte-based company's requested electric rate hike. The company is asking for an increase in power rates of 12% for businesses and 18% for customers over the next two years. Residents got the opportunity to tell the NC Utilities Commission that they cannot afford an increase, with one retiree stating that a 15% hike would be 'life-changing' for him.

Why it matters

Duke Energy is one of the largest electric utility companies in the United States, serving millions of customers across the Carolinas. Any proposed rate hike would significantly impact both businesses and residential customers, especially during a time of high inflation and economic uncertainty.

The details

Duke Energy is seeking the rate increases to cover the costs of upgrading its infrastructure and transitioning to more renewable energy sources. However, customers argue that they are already struggling with high energy bills and cannot afford further increases, especially for retirees and low-income households.

  • The NC Utilities Commission is expected to make a decision on Duke Energy's rate hike request this fall.

The players

Duke Energy

A major electric utility company serving customers across the Carolinas.

Rick Martin

A retiree who voiced concerns about the proposed rate hike during a virtual hearing.

NC Utilities Commission

The state regulatory body that will decide on Duke Energy's rate hike request.

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What they’re saying

“That means I will have to decide what to cut out — food or medicine — for a company that makes billions. Fifteen percent doesn't mean much, but for retirees, it's life-changing.”

— Rick Martin, Retiree

What’s next

The NC Utilities Commission is expected to make a decision on Duke Energy's rate hike request this fall.

The takeaway

This proposed rate hike by Duke Energy has sparked concerns among customers, especially retirees and low-income households, who are already struggling with high energy costs. The decision by the NC Utilities Commission will have significant implications for the affordability of electricity in the region.