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C Spire Crews Worked Tirelessly to Maintain Network During Winter Storm
The telecommunications company deployed backup generators, stationed crews statewide, and provided community support during the severe weather event.
Jan. 30, 2026 at 7:07pm
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As a winter storm swept through Mississippi, affecting power lines, roads, trees, and more, C Spire officials said they were prepared for the impacts on their network. The company had a game plan that included backup generators, crews stationed throughout the state, and efforts to support the community. Despite challenges like downed power lines and access issues, C Spire crews were determined to keep the network running and provide assistance to those in need.
Why it matters
Maintaining reliable telecommunications services is crucial during severe weather events, when communities rely on connectivity for emergency response, information sharing, and access to essential services. C Spire's proactive measures and dedication to serving its customers and local communities demonstrate the company's commitment to being a trusted partner in times of crisis.
The details
C Spire's preparations included having backup generators, with the company running over 200 generators at one point. Crews were stationed throughout the state and worked tirelessly, even hand-carrying fuel to generators when access was cut off by downed trees and icy roads. In addition to network operations, C Spire created parking lot Wi-Fi sites, provided food to essential workers and utility crews, and distributed battery packs and chargers to those without power.
- As the winter storm swept through Mississippi, affecting power lines, roads, trees, and more.
- As of Friday, C Spire crews were still out working to maintain the network.
The players
Alan Jones
Chief Network Officer at C Spire.
C Spire
A telecommunications company that provides services in Mississippi.
What they’re saying
“A lot of our challenges were overcome with just pure desire to make sure our communities were taken care of.”
— Alan Jones, Chief Network Officer
“We started hand-walking fuel to these 100-gallon tanks, five gallons at a time. A lot of guys in the field, all recognition goes to them; they're the front lines that made a lot of things happen.”
— Alan Jones, Chief Network Officer
“They were the ones that had the determination to do whatever it took to make sure that we kept generators running. We had over 200 generators running at one time.”
— Alan Jones, Chief Network Officer
What’s next
As the winter storm continues to impact the region, C Spire crews will remain on the ground working to restore and maintain their network, while also providing support to the local community.
The takeaway
C Spire's proactive planning, dedicated workforce, and commitment to serving its customers and communities during the winter storm crisis demonstrate the company's resilience and the importance of reliable telecommunications services in times of emergency.
