Congressman Investigating Mail Delivery Issues in Kalamazoo Area

Huizenga seeks answers from Postmaster General about ongoing problems with late and undelivered mail.

Feb. 6, 2026 at 1:15am

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Congressman Bill Huizenga is looking into reports of irregular mail service in parts of the Kalamazoo, Michigan area. Huizenga's office has been receiving complaints about late or undelivered mail since 2023, which he believes is related to the U.S. Postal Service's realignment of sort and delivery centers. The issues appear to have worsened in recent weeks, prompting Huizenga to reach out to the Postmaster General for answers and a restoration of dependable service in the region.

Why it matters

Reliable mail delivery is a critical service for residents and businesses. Ongoing problems with late or missing mail can have significant impacts, from delayed bills and packages to disruptions in communication. Huizenga's investigation aims to understand the root causes and find solutions to improve mail service in the Kalamazoo area.

The details

Huizenga says his office started receiving complaints about late or undelivered mail in the Kalamazoo area back in 2023, which they believe is related to the Postal Service's realignment of sort and delivery centers. The issues had diminished for a time, but have recently picked up again, prompting Huizenga to prepare a call for information from constituents. State Representative Julie Rogers also reached out to Huizenga's office about widespread concerns over irregular mail deliveries in the weeks following the holidays.

  • Huizenga's office started receiving complaints about late or undelivered mail in the Kalamazoo area in 2023.
  • The issues had diminished for a time, but have recently picked up again in the past few weeks.

The players

Bill Huizenga

A U.S. Congressman representing Michigan's 2nd congressional district, who is investigating the mail delivery problems in the Kalamazoo area.

Julie Rogers

A Michigan state representative who wrote to Huizenga's office about widespread concerns over irregular mail deliveries in the Kalamazoo area in the weeks following the holidays.

David Steiner

The Postmaster General of the United States Postal Service, whom Huizenga has written to seeking answers and a restoration of dependable mail service in the Kalamazoo region.

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What they’re saying

“We had seen a diminishing casework about that, about the mail, until more recently, and that has picked up. So we're preparing a widely distributed call for information from our constituents. It's going to be going out via email.”

— Bill Huizenga, U.S. Congressman

“We know that there is truckloads, literally, of mail that still are getting processed from those timeframes, and we know that because there's some federal forms that are still getting processed.”

— Bill Huizenga, U.S. Congressman

What’s next

Huizenga says he has been given different explanations for the mail delivery issues, and he plans to continue investigating the root causes in order to find solutions and restore dependable service in the Kalamazoo area.

The takeaway

Reliable mail service is a fundamental need for communities, and the ongoing problems in the Kalamazoo region highlight the importance of the U.S. Postal Service fully recovering from the disruptions caused by the COVID-19 pandemic. Huizenga's investigation aims to uncover the underlying issues and push for improvements that will benefit local residents and businesses.