Kalamazoo Shares Tips to Prevent Frozen Water Lines

City urges residents to take simple precautions to avoid costly pipe repairs.

Feb. 1, 2026 at 3:31pm

The City of Kalamazoo is advising residents to take proactive measures to prevent frozen pipes, including running a small stream of cold water and insulating exposed pipes, as the city has been inundated with reports of frozen and burst private water lines during the recent subzero temperatures.

Why it matters

Frozen and burst pipes can cause significant water damage and costly repairs for homeowners, and the city has made clear that customers are responsible for all water usage and will not receive bill credits for any water used to prevent pipe freezing.

The details

According to the city, frozen private water lines, burst private water lines, and the associated damage are the responsibility of the homeowner or building owner. The most important step residents can take is to run a small stream of cold water from the kitchen faucet or a faucet prone to freezing. Experts also recommend keeping basement areas heated to at least 40 degrees and insulating exposed pipes.

  • Kalamazoo has been experiencing subzero temperatures in recent weeks.

The players

City of Kalamazoo

The local government of Kalamazoo, Michigan, which is advising residents on how to prevent frozen water lines.

Got photos? Submit your photos here. ›

What they’re saying

“Customers are responsible for all water usage; no bill credits will be issued for private water line freeze protection water usage.”

— City of Kalamazoo

“Run the cold water at a pencil lead diameter flow from the kitchen faucet or the faucet that is prone to freeze.”

— City of Kalamazoo

“Customers are responsible for all water usage, but the cost of running a small stream is often much less than the cost of repairing broken pipes.”

— City of Kalamazoo

The takeaway

By taking simple precautions like running a small stream of cold water and insulating exposed pipes, Kalamazoo residents can avoid the costly and inconvenient consequences of frozen water lines during the winter months.