Macy's to Close 14 More Stores Across the U.S.

The department store chain continues its 'Bold New Chapter' turnaround plan by shuttering underperforming locations.

Mar. 3, 2026 at 4:47am

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Macy's has announced plans to close 14 more stores across 12 states as part of its ongoing 'Bold New Chapter' turnaround strategy. The closures are focused on underperforming locations and come as the retailer aims to strengthen its remaining 350 stores, which have outperformed the shuttered sites. Macy's CEO Tony Spring said the decisions are not made lightly, but are necessary to simplify operations and invest in the experiences that matter most to customers.

Why it matters

The Macy's store closures reflect the broader evolution of the mall landscape, where 'A' malls are thriving while 'C' and 'D' malls struggle. As retailers scale back their physical footprints, the changes underscore the importance of Macy's turnaround efforts to focus on its strongest locations and deliver an enhanced customer experience.

The details

The 14 Macy's stores set to close are located in 12 states, including California, Georgia, Maryland, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Texas, and Washington. Macy's CEO Tony Spring said the closures are part of the company's 'Bold New Chapter' strategy to strengthen its remaining 350 stores, which have outperformed the shuttered locations by significant margins.

  • Macy's announced the latest round of 14 store closures in February 2026.
  • As part of its 'Bold New Chapter' plan, Macy's previously announced it would close around 150 stores through 2026.

The players

Macy's

A major American department store chain that is undertaking a turnaround strategy to strengthen its remaining store footprint.

Tony Spring

The CEO of Macy's who is leading the company's 'Bold New Chapter' transformation efforts.

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What they’re saying

“Nearly two years into our Bold New Chapter strategy, the focus of our work remains the same: strengthen our stores, simplify how we operate, and invest in the experiences that matter most to our customers.”

— Tony Spring, CEO, Macy's

“That Macy's has to close so many stores is because the business has been neglected for so long. Over the years, it failed to invest in shops, failed to evolve the proposition, failed to respond to competition, and failed to prune its real estate. Amputation is now a necessary evil to cut out the rot.”

— Neil Saunders, Managing Director, GlobalData

“Macy's is smart to rightsize by deciding to close underperforming stores, upgrade remaining stores, and invest in small, off-mall locations. Times have changed, and its resource allocation needs to change, too.”

— Lisa Goller, Retail Expert, RetailWire Brain Trust

What’s next

Macy's will continue to evaluate its store portfolio and make additional closure decisions as part of its 'Bold New Chapter' turnaround plan, with the goal of strengthening its remaining 350 locations.

The takeaway

Macy's store closures reflect the broader evolution of the retail landscape, where 'A' malls are thriving while 'C' and 'D' malls struggle. As Macy's focuses on its strongest stores and enhancing the customer experience, the changes underscore the importance of retailers adapting to shifting consumer preferences and the competitive realities of the modern retail environment.