Detroit Seniors Struggle After Holley Residences Cuts On-Site Staff

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Seniors living at the Rev. Dr. Jim Holley Residences in Detroit say the leasing office that was supposed to be their on-site lifeline now sits mostly dark, with only phone numbers taped to the glass where staff once worked. Residents report that the loss of a full-time manager has made both emergencies and everyday tasks tougher to handle, with some saying police and fire crews have shown up when no staff was around to assist.

Why it matters

The Holley Residences is a deeply affordable senior housing development funded through low-income housing tax credits and project-based vouchers, meant to provide a stable, supportive living environment for vulnerable older adults. Residents rely on the on-site staff to help with daily needs and emergencies, and the loss of that support has left many feeling abandoned.

The details

Tenants say the complex previously had a full-time manager on-site for about 40 hours a week, but that role was eliminated in a budget "redo" and replaced with a part-time leasing employee who also manages another building. Residents are now instructed to call posted phone numbers when they need help, which some older and disabled tenants say is not an adequate substitute for in-person assistance.

• The Holley Residences opened in late 2023.
• The full-time leasing role was eliminated roughly 3-4 months ago.

What they’re saying

What’s next

Residents say they are pushing management and city officials for clearer, more reliable coverage, while advocates recommend documenting every incident and hanging on to photos or written records of missed responses. The Detroit Housing Commission, which provides tenant services, may serve as another channel for complaints or questions.