Three Baystate Health Hospitals Earn Top Patient Safety Ratings

Baystate Franklin, Baystate Noble, and Baystate Wing Hospitals recognized for excellence in patient safety by Healthgrades.

Mar. 13, 2026 at 5:01am

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Baystate Health is proud to announce that three of its hospitals - Baystate Franklin Medical Center, Baystate Noble Hospital, and Baystate Wing Hospital - have achieved the 2026 Patient Safety Excellence Award from Healthgrades, a leading healthcare ratings organization. This recognition reflects Baystate Health's commitment to delivering high-quality, compassionate, and accessible care to its communities.

Why it matters

Patient safety is a top priority for healthcare providers, and this award highlights Baystate Health's dedication to implementing evidence-based safety practices that help prevent serious complications and improve patient outcomes. The recognition of these three hospitals as national leaders in patient safety underscores Baystate Health's role as a trusted safety net provider in Western Massachusetts.

The details

To determine the national leaders in patient safety, Healthgrades evaluated risk-adjusted complication and mortality rates from approximately 4,500 hospitals nationwide across 13 patient safety indicators. Patients treated at Baystate Franklin, Baystate Noble, and Baystate Wing hospitals were found to be significantly less likely to experience serious, preventable complications such as in-hospital falls, collapsed lungs, catheter-related bloodstream infections, and pressure sores.

  • Baystate Franklin has earned this award for 9 consecutive years, ranking in the top 10% nationally for patient safety throughout that time and rising to the top 5% over the past 3 years.
  • Baystate Wing has earned the award and also achieved top 5% recognition for the second year in a row.
  • Baystate Noble ranks among the top 10%, a reflection of the continued excellence and dedication of care teams across Baystate Health.

The players

Baystate Health

A not-for-profit, integrated healthcare system with hospitals, physician practices, a health plan and more serving over 800,000 people throughout western New England. Baystate Health is the safety net provider in Western Massachusetts.

Baystate Franklin Medical Center

One of the three Baystate Health hospitals recognized for patient safety excellence.

Baystate Noble Hospital

One of the three Baystate Health hospitals recognized for patient safety excellence.

Baystate Wing Hospital

One of the three Baystate Health hospitals recognized for patient safety excellence.

Dr. Yvonne Cheung

Chief medical officer of Baystate Health.

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What they’re saying

“We are honored that three of our hospitals have been recognized for the safe, high-quality care our teams deliver each day. Patient safety remains our top priority. This recognition highlights the teamwork, accountability, and clinical leadership of our caregivers, who are deeply committed to keeping our patients safe and helping our communities thrive for generations to come.”

— Dr. Yvonne Cheung, Chief Medical Officer, Baystate Health

“The data behind this year's Patient Safety Excellence Award highlights how measurable improvements in safety can prevent thousands of complications. By prioritizing evidence-based safety practices, Baystate Health's community hospitals are achieving better clinical outcomes and cultivating a culture where patients come first.”

— Dr. Alana Biggers, Medical Advisor, Healthgrades

The takeaway

This recognition of three Baystate Health hospitals as national leaders in patient safety demonstrates the organization's commitment to delivering the highest quality, safest care possible to the communities it serves. By prioritizing evidence-based safety practices and fostering a culture of accountability and clinical excellence, Baystate Health is setting a standard for other healthcare providers to follow.