Sex Toy Maker Tenga Discloses Customer Data Breach

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Japanese sex toy company Tenga has notified customers of a data breach after an unauthorized party gained access to an employee's email account, potentially exposing customer names, email addresses, and details about past orders and customer service inquiries.

Why it matters

Data breaches involving intimate customer information from sex toy and adult websites are becoming more common, raising privacy concerns for consumers and highlighting the need for better security practices by these companies.

The details

According to an email obtained by TechCrunch, the hacker was able to access the inbox of a Tenga employee, allowing them to view and steal customer names, email addresses, and correspondence including order details and customer service inquiries. Tenga says it has taken steps to secure the account and enable multi-factor authentication, but did not disclose how many customers were affected.

• Tenga notified customers of the breach on February 13, 2026.

What’s next

Tenga says it has taken steps to secure the compromised email account and enable multi-factor authentication, but it remains unclear if the company will notify authorities or provide additional details about the breach.