Lululemon Pulls 'Get Low' Leggings After See-Through Complaints

Retailer blames customers for not wearing the $108 tights properly, drawing criticism over product quality issues

Jan. 30, 2026 at 9:47am

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Lululemon Athletica has faced another product quality crisis, this time over its new 'Get Low' leggings that customers complained were see-through and 'not squat proof.' The company initially blamed customers, saying they needed to size up and wear skin-toned, seamless underwear to avoid the issue. However, the company later pulled the leggings from its website, sending its stock tumbling. This is the latest in a series of missteps for Lululemon, which has struggled to maintain its reputation for high-quality athletic wear as it has expanded into new product categories and collaborations.

Why it matters

Lululemon's core customer base of yoga and fitness enthusiasts has felt increasingly 'disenfranchised' as the company has drifted away from its focus on quality basics in favor of chasing trends. This latest leggings debacle is seen as further evidence that Lululemon has lost touch with what made it successful in the first place, raising concerns about the company's future direction.

The details

Lululemon's new 'Get Low' leggings were criticized by customers for being see-through, with the company initially telling employees that customers just needed to size up and wear skin-toned underwear to avoid the issue. However, the company later pulled the leggings from its website after the complaints persisted. This is not the first time Lululemon has faced a quality control issue with its leggings - in 2013 the company had to recall many of its black yoga pants due to similar see-through complaints.

  • In 2013, Lululemon recalled many of its black yoga pants due to see-through issues.
  • In 2019, Lululemon launched a personal care line that does not appear to be currently available on its website.
  • In 2023, Lululemon's shares hit a record high before beginning to decline.
  • In 2024, Lululemon pulled its 'Breezethrough' workout leggings off the market after customer complaints about the stitching.
  • In January 2026, Lululemon pulled its 'Get Low' leggings from its website after customer complaints about them being see-through.

The players

Lululemon Athletica Inc.

An American athletic apparel company that was founded in 1998 and is known for its high-quality yoga pants and other athletic wear.

Nikki Neuburger

Lululemon's Chief Brand and Product Activation Officer, who addressed the 'Get Low' leggings issue with employees.

Calvin McDonald

Lululemon's CEO who is leaving his post this week, with no permanent successor in place.

Chip Wilson

Lululemon's founder and one of its biggest shareholders, who has launched a full-scale activist battle and made known his ideas about how the company should be run.

Jane Nielsen

A retail veteran and former Ralph Lauren executive who is the preferred candidate of activist investor Elliott Investment Management to be Lululemon's next CEO.

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What they’re saying

“Honestly, that's a joke. You are selling a premium product, you shouldn't have to issue instructions to women on how to wear leggings because your product is defective.”

— Neil Saunders, Managing Director of GlobalData

“Their core customers — their early adopters — likely feel disenfranchised. It is no longer the early Lulu that they came to love.”

— Simeon Siegel, Senior Managing Director at Guggenheim Securities

“I'm questioning whether the company's mission and quality still hold up.”

— Jess Mabie, Arkansas-based content creator

“They are energetic, highly social and expect high quality products that deliver both performance and style.”

— Nikki Neuburger, Lululemon's Chief Brand and Product Activation Officer

“I do love the brand. But this is just one of those items that just doesn't work.”

— Amore Prince, 27-year-old social worker

What’s next

The judge in the case will decide on Tuesday whether or not to allow Walker Reed Quinn out on bail.

The takeaway

This latest leggings debacle highlights Lululemon's struggle to maintain its reputation for high-quality athletic wear as it has expanded into new product categories and collaborations, raising questions about whether the company has lost touch with what made it successful in the first place.