Kentucky State Police Assign New Telecommunicator to Post 1

22 graduates complete 160-hour training program to serve as emergency dispatchers statewide

Apr. 11, 2026 at 7:17am

Got story updates? Submit your updates here. ›

An extreme close-up of a telephone headset and keypad, with the harsh lighting and stark black background creating a gritty, investigative aesthetic that conceptually represents the critical role of emergency dispatchers.The new telecommunicators will serve as a vital link between the public and emergency responders, handling calls and dispatching assistance across Kentucky.Mayfield Today

The Kentucky State Police have announced that 22 telecommunicators have graduated from the agency's academy and will begin assignments at posts across the state, including one new addition to Post 1 in Mayfield. The graduates completed four weeks of training covering emergency dispatch procedures, legal responsibilities, communication skills, stress management, and responder safety, preparing them to serve as a vital link between the public and emergency responders.

Why it matters

Telecommunicators play a critical role in coordinating emergency responses, handling calls, and dispatching assistance to law enforcement and other public safety agencies. In 2025, Kentucky State Police answered nearly one million calls, resulting in more than 532,600 requests for assistance statewide.

The details

Among the graduates is Ava Puckett, who has been assigned to Post 1 in Mayfield. The telecommunicators completed 160 hours of training to prepare them for their roles, which include emergency dispatch procedures, legal responsibilities, communication skills, stress management, and responder safety.

  • The graduates completed their training on April 10, 2026.
  • The new telecommunicators are expected to begin serving communities across Kentucky immediately.

The players

Kentucky State Police

The state law enforcement agency responsible for training and deploying telecommunicators to handle emergency calls and coordinate responses across the Commonwealth.

Ava Puckett

One of the 22 telecommunicators who graduated from the Kentucky State Police academy and has been assigned to Post 1 in Mayfield.

Got photos? Submit your photos here. ›

The takeaway

The addition of these 22 trained telecommunicators to posts across Kentucky will help ensure that emergency calls are handled efficiently and that first responders are dispatched quickly to assist the public in times of crisis.