BD Seeks Field Support Engineer for Indianapolis Pharmacy Automation

The position will provide technical support and maintenance for BD Parata's pharmacy automation products.

Feb. 3, 2026 at 4:15am

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Becton, Dickinson and Company (BD) is recruiting a Field Support Engineer to serve the Indianapolis, Indiana regional area. The position will focus on providing technical support for BD Parata's pharmacy automation products, including maintaining equipment, resolving issues, and training customers on the operation and maintenance of the systems.

Why it matters

The acquisition of Parata Systems in 2022 expanded BD's portfolio of pharmacy automation solutions, which the company sees as key to helping pharmacies and labs address cost pressures and staffing shortages. This new field support role is important for ensuring the proper functioning and customer support of these pharmacy automation technologies.

The details

The Field Support Engineer will be responsible for in-depth technical assistance and customer service at client sites. Key responsibilities include maintaining equipment, proactively resolving issues to maximize uptime, and training customers on the operation and maintenance of pharmacy automation systems. The role requires regional travel to support pharmacies in various settings.

  • BD acquired Parata Systems in July 2022.
  • The Field Support Engineer position was announced on February 1, 2026.

The players

Becton, Dickinson and Company (BD)

A large global medical technology company focused on advancing healthcare.

Parata Systems

A provider of pharmacy automation technologies that was acquired by BD in 2022.

Beth McCombs

BD's tech chief who has stated that automation is key to helping pharmacies and labs address cost pressures and staffing shortages.

Baird

The financial advisor who served as the lead advisor to Parata on BD's $1.525 billion acquisition.

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What they’re saying

“Automation is key to helping pharmacies and labs address cost pressures and staffing shortages.”

— Beth McCombs, BD Tech Chief (newsdirectory3.com)

What’s next

The selected candidate for the Field Support Engineer position will be provided a fleet vehicle, corporate credit card, company laptop and phone, and a complete tool kit to support their field-based role serving the Indianapolis region.

The takeaway

BD's acquisition of Parata Systems and the creation of this new Field Support Engineer role demonstrate the company's strategic focus on expanding its pharmacy automation capabilities to help healthcare providers address operational challenges through technology solutions.