CenterPoint Energy's Indiana Electric customers saw fewer outages and shorter outage times in 2025

Investments in infrastructure improvements continue to deliver reliable power across the region

Feb. 24, 2026 at 7:22pm

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CenterPoint Energy's Indiana electric customers experienced fewer outages, shorter outage durations, and fewer repeat outages in 2025 compared to 2024, continuing a positive trend driven by years of local infrastructure investments to strengthen the electric grid serving the region's approximately 150,000 electric customers.

Why it matters

CenterPoint's prudent investments in reliability are part of a broader commitment to southwestern Indiana customers that includes prioritizing affordability. The company's efforts to improve the electric grid and deliver reliable power are important for the region's residents and businesses.

The details

In 2025, CenterPoint saw a nearly 10% drop in the average number of outages customers experienced, a 14% decrease in the system's average outage duration, and a 10% drop in the number of customers who experienced four or more outages in a year. Additionally, outage minutes attributed to equipment failure have dropped 58% since 2019 as the company has continued to replace and upgrade aging infrastructure through its grid modernization program.

  • In 2024, CenterPoint's Indiana electric system was among the top-performing utilities nationally.
  • In 2025, CenterPoint further improved on key reliability measures compared to 2024.

The players

CenterPoint Energy

A multi-state electric and natural gas delivery company serving approximately 150,000 electric customers in Indiana.

Mike Roeder

President of CenterPoint Energy Indiana.

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What they’re saying

“Our crews are dedicated to preparing and strengthening the electric system across southwestern Indiana so that if severe weather hits, our customers can continue counting on us. The investments we have made in the electric system are delivering results.”

— Mike Roeder, President of CenterPoint Energy Indiana

The takeaway

CenterPoint's investments in grid modernization and reliability have paid off, with customers in southwestern Indiana experiencing fewer outages, shorter outage durations, and fewer repeat outages. This highlights the company's commitment to providing reliable power and prioritizing affordability for its customers.