Blink AI and EvenFlow AI Partner to Streamline Auto Dealership Service Scheduling

AI-powered partnership connects customer demand with real-time shop capacity to drive higher service revenue and improve customer experience

Feb. 3, 2026 at 7:15pm

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EvenFlow AI, a leader in automotive dealership capacity management, and Blink AI Automotive, an AI-powered customer engagement platform, have announced a strategic partnership to transform service appointment scheduling. The integrated solution connects customer intent and demand with real-time technician availability, enabling dealers to intelligently schedule appointments that maximize Fixed Ops revenue without hiring more technicians. The partnership allows dealers to orchestrate the entire service journey, from inbound calls and digital scheduling to optimized appointment placement and shop utilization.

Why it matters

Dealerships today face record inbound demand, while service departments struggle with overloaded advisors, uneven shop utilization, and missed revenue opportunities. Traditional schedulers operate in isolation, unaware of real shop constraints, leading to overbooking, underutilization, and poor customer experiences. The Blink AI and EvenFlow AI partnership addresses this gap by aligning appointment scheduling with true shop capacity, balancing customer demand with technician workloads, and increasing repair order throughput while better delivering on customer promise times.

The details

The partnership delivers a tightly integrated solution that connects customer intent and inbound demand with real-time technician availability and operational constraints by service mix, enabling dealers to more intelligently schedule appointments that maximize Fixed Ops revenue without hiring more technicians. For the first time, dealers can orchestrate the entire service journey end to end: from inbound calls, digital scheduling, and telematics-driven alerts handled by Blink AI, through to optimized appointment placement and shop utilization powered by EvenFlow AI's advanced capacity intelligence.

  • The partnership was announced ahead of the National Automobile Dealers Association (NADA) 2026 conference.

The players

EvenFlow AI

A leading provider of AI-powered capacity management and revenue optimization solutions designed for automotive dealership service departments.

Blink AI Automotive

An AI-powered customer engagement and demand orchestration platform built for automotive dealership Fixed Operations.

Dave Perry

CEO of Blink AI.

Dave Anderson

CEO of EvenFlow AI.

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What they’re saying

“Dealers don't have a demand problem — they have a coordination problem. Blink AI captures and activates customer demand. EvenFlow AI understands what the shop can actually handle. Together, we close the loop between intent and execution — which is where real Fixed Ops performance is won or lost.”

— Dave Perry, CEO of Blink AI

“We enable dealers to schedule appointments at the right time with the right resource to drive Fixed Ops profitability. By integrating with Blink AI, dealers can act on demand intelligently and end the days of 'controlled chaos' in the service drive.”

— Dave Anderson, CEO of EvenFlow AI

What’s next

The partnership will be showcased at the National Automobile Dealers Association (NADA) 2026 conference.

The takeaway

This partnership between Blink AI and EvenFlow AI aims to transform service appointment scheduling at auto dealerships by aligning customer demand with real-time shop capacity, ultimately driving higher service revenue and improving the customer experience.