Follett Content Expands Public Library Strategy

New hires and technology investments aim to strengthen support for public libraries nationwide.

Published on Feb. 27, 2026

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Follett Content, a leading provider of children's and youth materials to libraries, announced a significant expansion of its public library strategy. This includes adding over 10 experienced public library professionals with more than 300 years of collective experience, as well as making targeted investments in its technology infrastructure to support more robust workflows for public libraries.

Why it matters

As the public library book distribution landscape continues to evolve, Follett Content's moves aim to provide public libraries with another strong, reliable partner that is invested in long-term infrastructure and support, rather than short-term solutions.

The details

The new hires at Follett Content include individuals who previously held roles at Baker & Taylor and other well-known library service providers. The technology investments will support features like brief MARC accessibility, complex grid support, EDI ordering and invoicing capabilities, and account management enhancements. These upgrades are currently underway, with additional offerings and enhancements expected to roll out this year.

  • Follett Content first entered the public library market in September 2025.
  • The new hires and technology investments were announced on February 19, 2026.

The players

Follett Content

A leading provider of children's and youth print materials and solutions to PreK-12 libraries worldwide, as well as a major supplier to public libraries.

Britten Follett

CEO of Follett Content.

Amy Egan

VP and GM of Library at Follett Content.

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What they’re saying

“Public libraries made it clear that trusted relationships and deep institutional knowledge matter. Our newest team members embody that. They've supported public libraries for decades, and their passion for this market is an essential part of where we're headed.”

— Britten Follett, CEO of Follett Content (librarytechnology.org)

“The message from public libraries has been clear: they want another strong, reliable partner, and they want one invested in long-term infrastructure, not shortcuts. We're excited about what's coming. This is just the beginning.”

— Amy Egan, VP and GM of Library at Follett Content (librarytechnology.org)

What’s next

Follett Content confirmed that the pipeline of improvements is significant and reflects a multi-year commitment, with additional offerings and enhancements expected to roll out throughout 2026 and beyond.

The takeaway

Follett Content's expansion into the public library market signals a commitment to providing public libraries with a strong, reliable partner that is invested in long-term infrastructure and support, rather than short-term solutions. The new hires and technology investments aim to strengthen Follett's capabilities and expertise in serving the evolving needs of public libraries.