Chicago Ranked Least Trusted City for Mechanics Worldwide

Study finds six of the 10 lowest-ranked cities are in the United States

Published on Mar. 12, 2026

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According to a new study by Scrap Car Comparison, Chicago has been ranked the city with the least trusted mechanics in the world, with a trustworthiness score of just 10 out of 100. The study looked at customer reviews for car repair businesses in 155 cities globally, and found that six of the 10 lowest-ranked cities are located in the United States.

Why it matters

The findings of this study highlight concerns about the automotive repair industry in certain cities, particularly in the U.S., where customer trust appears to be lacking. This could impact consumer confidence and lead to further scrutiny of repair shops and mechanics in these areas.

The details

Scrap Car Comparison analyzed online reviews for car repair businesses in 155 cities worldwide, looking for mentions of honesty, reliability and fair pricing. Each city was then assigned an overall "Trustworthiness Score." Chicago ranked last globally with a score of 10 out of 100. The Japanese cities of Kyoto and Osaka followed behind Chicago among the lowest-ranked. Other low-ranking U.S. cities include Atlanta, New Orleans and Kansas City.

  • The study was conducted and published in March 2026.

The players

Scrap Car Comparison

A company that conducted the study on mechanic trustworthiness in cities worldwide.

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What’s next

The full study, including details about its methodology, has been published on the Scrap Car Comparison website.

The takeaway

This study highlights the need for greater transparency and accountability in the automotive repair industry, particularly in cities where customer trust appears to be lacking. Consumers in these areas may need to be more vigilant when selecting a mechanic or repair shop to ensure they receive honest and reliable service.