ComEd Launches Initiatives to Tackle Rising Energy Costs

Parent company Exelon rolls out 'The Exelon Promise' to provide customer relief and long-term solutions.

Published on Feb. 23, 2026

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As families and small businesses in northern Illinois face higher energy bills, ComEd, a subsidiary of Exelon Corporation, has reinforced its commitment to addressing rising energy costs. The company is implementing 'The Exelon Promise', a customer-first strategy focused on delivering immediate relief, strong protections, and long-term solutions to address the root causes of the higher costs.

Why it matters

The surge in energy prices nationwide has put a significant financial strain on households and small businesses. ComEd's initiatives under 'The Exelon Promise' aim to provide tangible support to customers during this challenging period, while also pursuing lasting reforms to address the underlying factors driving up energy costs.

The details

ComEd is rolling out several programs and protections as part of 'The Exelon Promise'. This includes a $10 million Customer Relief Fund launched last summer, as well as the introduction of a Low-Income Discount program and Delivery Time-of-Day pricing rate starting January 1st. The company is also implementing new Transmission Security Agreements to ensure large energy users pay for the infrastructure needed to support their growth, shielding residential and small business customers from unfair cost impacts.

  • ComEd launched its $10 million Customer Relief Fund last summer.
  • ComEd's Low-Income Discount program and Delivery Time-of-Day pricing rate went into effect on January 1, 2026.

The players

ComEd

A unit of Chicago-based Exelon Corporation, ComEd powers the lives of more than 4 million customers across northern Illinois, or 70 percent of the state's population.

Exelon Corporation

A Fortune 200 company and one of the nation's largest utility companies, serving almost 11 million customers through six fully regulated transmission and distribution utilities.

Gil Quiniones

President and CEO of ComEd.

Anthony E. Simpkins

President and CEO of Neighborhood Housing Services (NHS) of Chicago.

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What they’re saying

“The Exelon Promise reflects a companywide commitment to tackling rising energy costs and protecting the customers we serve.”

— Gil Quiniones, President and CEO of ComEd

“The families we serve are making difficult financial choices every single day. Access to clear information, reliable assistance and trusted partners matters. ComEd has worked alongside us to connect residents to critical resources when they need them most. Together, we remain committed to strengthening stability and expanding opportunity in our communities.”

— Anthony E. Simpkins, President and CEO of Neighborhood Housing Services (NHS) of Chicago

What’s next

ComEd is considering additional customer support programs, including those for small- to medium-sized businesses, as part of 'The Exelon Promise'.

The takeaway

ComEd's initiatives under 'The Exelon Promise' demonstrate the company's commitment to providing immediate relief and long-term solutions to address the rising energy costs impacting families and small businesses across northern Illinois.