Roboworx Adds AI-Powered Predictive Analytics to Robot Service Manager

New capabilities move robot maintenance from reactive to proactive, reducing downtime and accelerating ROI.

Published on Feb. 11, 2026

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Roboworx, a leading robot field service organization, has launched advanced artificial intelligence (AI)-powered predictive analytics capabilities for its Robot Service Manager (RSM) software. This new feature allows Roboworx to anticipate mechanical failures before they occur, streamline communication between technicians and clients, and move robot maintenance from a reactive "break-fix" model to a more proactive, data-driven approach.

Why it matters

As robotic technology becomes more complex, predictive analytics tools like RSM AI can help ensure robots operate at peak efficiency and maximize return on investment for both robot OEMs and end-users. By reducing downtime and extending the useful life of robots, this technology can provide significant cost savings and productivity gains.

The details

The new RSM AI uses machine learning to analyze historical service data and real-time telemetry, allowing Roboworx to flag specific components for replacement based on usage levels across different models. This enables technicians to anticipate issues instead of just reacting to them. RSM AI also simplifies technical forms and checklists into easy-to-read summaries for both clients and technicians.

  • Roboworx has been training the end-to-end robot maintenance software over the past five years.
  • RSM was publicly introduced in 2025.

The players

Roboworx

The leading robot field service organization that offers world-class robot service, maintenance, and management.

Jeff Pittelkow

The managing director at Roboworx.

Chris McNelis

The VP of Operations at Roboworx.

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What they’re saying

“With predictive analytics, we can now flag specific components for replacement based on usage levels across different models.”

— Jeff Pittelkow, Managing Director

“As robotic technology grows more complex, RSM AI has already proven to be an invaluable tool to ensure our experts deliver the most effective care before clients even know they need it.”

— Chris McNelis, VP of Operations

The takeaway

Roboworx's new AI-powered predictive analytics capabilities for its Robot Service Manager software represent a significant advancement in proactive robot maintenance, helping to reduce downtime, extend the useful life of robots, and accelerate the promised return on investment for both robot OEMs and end-users.