Carbondale Resumes Utility Late Fees After Winter Storm

Got story updates? Submit your updates here. ›

The City of Carbondale has announced that it will resume late fees and penalties on water and sewer bills starting today, as weather conditions have improved following a recent winter storm. Customers are encouraged to review their account status and make payments through the city's website, dropbox, or in-person at City Hall.

Why it matters

The suspension of late fees and disconnections during the winter storm was intended to provide relief to Carbondale residents who may have faced financial hardship due to the severe weather. The resumption of these policies signals a return to normal operations, but could impact customers who are still recovering.

The details

Carbondale had previously suspended non-emergency water and sewer disconnects and issued no late fees or penalties on water and sewer bills due to the winter storm and low temperatures. Now, with improving weather conditions, the city is reinstating these policies, meaning customers could face late fees or even service disconnection if bills are not paid on time.

• The City of Carbondale suspended late fees and disconnections during the recent winter storm.
• Late fees and penalties on water and sewer bills will resume starting today, February 9, 2026.

What’s next

Customers who may be affected by the resumption of late fees and penalties are encouraged to review their account status and make any necessary payments as soon as possible to avoid additional charges or service disruptions.