Iowans Targeted by Fraudulent DOT Text Scams

Phishing messages claim unpaid traffic violations or tolls, directing victims to share personal information

Mar. 29, 2026 at 11:48am

Got story updates? Submit your updates here. ›

An extreme close-up photograph of a smartphone screen displaying a fraudulent text message, the screen lit by a harsh, direct camera flash against a pitch-black background, creating a stark, investigative aesthetic without any written text or symbols.A harsh, gritty close-up of a smartphone screen reveals the stark reality of a text message scam targeting Iowans with false claims of unpaid traffic violations.Ames Today

The Iowa Department of Transportation is warning residents about a recent wave of text message scams targeting Iowans with false claims of unpaid traffic violations or tolls. These fraudulent texts appear to come from the Iowa DOT or 'DMV' and ask recipients to click on a link to provide personal and financial information. The Iowa DOT emphasizes they do not send fee collection reminders or requests for private data via text.

Why it matters

These text scams are part of a broader trend of fraudulent activity nationwide targeting consumers with phishing attempts to steal personal information. While the Iowa DOT is actively working to raise awareness, the prevalence of these scams highlights the need for greater public education around identifying and reporting suspicious communications.

The details

The fraudulent text messages claim the recipient has an unpaid traffic violation or toll, and instruct them to click on a link to resolve the issue. However, these links lead to fake websites designed to steal personal data and financial information. The Iowa DOT does not collect tolls on any roads or bridges, and they never request private details via text message.

  • The Iowa DOT began receiving reports of these text scams in early 2026.

The players

Iowa Department of Transportation

The state agency responsible for maintaining Iowa's transportation infrastructure and overseeing driver's licenses, vehicle registration, and other motor vehicle services.

Ryan Ridout

Director of the Iowa DOT Bureau of Investigation and Identity, who helps identify and warn the public about fraudulent activity targeting transportation services.

Got photos? Submit your photos here. ›

What they’re saying

“The Iowa DOT does not send out fee collection reminders via text, and will never text customers asking for private or financial information.”

— Ryan Ridout, Director, Iowa DOT Bureau of Investigation and Identity

What’s next

The Iowa DOT is urging anyone who receives a suspicious text message claiming to be from the department to report it to local law enforcement and the Federal Trade Commission. Consumers should also monitor their credit reports and consider placing a fraud alert with credit bureaus.

The takeaway

These text scams underscore the importance of verifying the source of any communication requesting personal or financial information, even if it appears to come from a government agency. By remaining vigilant and reporting suspicious activity, Iowans can help protect themselves and their communities from falling victim to these fraudulent schemes.