Stuck EAS Crawl Affects Some Spectrum Cable Boxes in Hawaii

Hawaii News Now not responsible for the issue, advises rebooting cable boxes to fix the problem.

Apr. 11, 2026 at 7:26am

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A highly detailed, glowing 3D illustration of a cable box and television screen, with neon cyan and magenta lights pulsing through the hardware, conceptually representing a technical issue affecting the emergency alert crawl.A technical glitch in Spectrum's cable boxes is causing an emergency alert crawl to become stuck on some Hawaii viewers' screens, underscoring the importance of reliable public safety communications.Honolulu Today

Some viewers in Hawaii watching KFVE on Spectrum cable experienced an Emergency Alert System (EAS) message crawl that became stuck on their TV screens. The issue is not caused by Hawaii News Now transmitting the alert, but rather appears to be a problem with certain Spectrum cable boxes. Viewers are advised to reboot their cable boxes by unplugging them for at least 30 seconds and then plugging them back in to resolve the stuck crawl.

Why it matters

EAS crawls are critical for delivering important emergency information to the public, so a stuck crawl could prevent viewers from receiving vital alerts. Identifying the source of the problem and providing a solution helps ensure Spectrum customers in Hawaii can access KFVE and EAS notifications without disruption.

The details

The stuck EAS crawl was reported by viewers watching KFVE, which is available on Spectrum channels 6 and 1006 in Hawaii. Hawaii News Now, the broadcaster of KFVE, confirmed they are not responsible for transmitting the alert that is causing the crawl to become stuck on some Spectrum cable boxes.

  • The issue was reported by viewers on Friday, April 11, 2026.

The players

Hawaii News Now

The broadcaster of KFVE, which is experiencing the stuck EAS crawl issue on Spectrum cable boxes.

Spectrum

The cable provider whose customers in Hawaii are seeing the stuck EAS crawl on KFVE.

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What they’re saying

“The crawl appears to be caused by an issue with some Spectrum cable boxes. Hawaii News Now is not sending the alert causing the stuck crawl.”

— HNN Staff

What’s next

Viewers experiencing the stuck EAS crawl on their Spectrum cable boxes are advised to reboot the devices by unplugging them from power for at least 30 seconds, then plugging them back in.

The takeaway

This incident highlights the importance of reliable emergency alert systems and the need for cable providers to quickly identify and resolve technical issues that could prevent viewers from accessing critical public safety information.