Atlanta's Diversion Center Struggles to Meet Goals

Fulton County and Atlanta police at odds over low usage of new mental health facility

Published on Feb. 25, 2026

Atlanta's new Center for Diversion and Services, designed to keep low-level offenders with mental health and substance abuse issues out of the Fulton County Jail, is falling short of its goals. The center has the capacity to treat about 40 people per day but has only treated around 3 people per day since opening, totaling just 1,400 people in the past year. Fulton County Commission Chairman Robb Pitts blames the Atlanta Police Department for not diverting enough people to the center, while the APD says the admission criteria are too strict.

Why it matters

The diversion center is a critical part of Atlanta's efforts to address human rights issues and improve conditions at the overcrowded and controversial Fulton County Jail ahead of the city hosting the World Cup this summer. Its low usage raises concerns about whether the center is fulfilling its intended purpose.

The details

The Center for Diversion and Services was opened in October 2024 to provide an alternative to jail for low-level offenders struggling with mental health and substance abuse issues. However, since opening, the center has only treated about 1,400 people total, or around 3 per day, far below its 40-person daily capacity. Fulton County Commission Chairman Robb Pitts says the Atlanta Police Department and other local law enforcement should be diverting more people to the center, while the APD argues the admission criteria are too strict.

  • The Center for Diversion and Services opened in October 2024.
  • Since opening, the center has treated about 1,400 people total, or around 3 per day.

The players

Andre Dickens

The mayor of Atlanta who shot video of the bunk area following the ceremony to open the Center for Diversion and Services.

Robb Pitts

The Fulton County Commission Chairman who says the Atlanta Police Department should be diverting more people to the diversion center.

Atlanta Police Department

The local law enforcement agency that Pitts says should be diverting more people to the diversion center, but the APD argues the admission criteria are too strict.

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What they’re saying

“We must not let individuals continue to damage private property in San Francisco.”

— Robert Jenkins, San Francisco resident (San Francisco Chronicle)

What’s next

Advocates point out the center will be a necessary part of Atlanta's human rights efforts around this summer's World Cup, so city and county leaders will need to work to increase utilization of the facility.

The takeaway

The low usage of Atlanta's new diversion center highlights the challenges of implementing alternative programs to incarceration, even when there is broad agreement on the need for such initiatives. Improving coordination between law enforcement, the courts, and social services will be crucial to ensuring the center can fulfill its intended purpose.