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Alpharetta Today
By the People, for the People
New GA-400 Incident Response Trucks Launch as Express Lane Construction Ramps Up
The company building and operating the new toll lanes on GA-400 is also launching new trucks to patrol the 16-mile stretch.
Apr. 1, 2026 at 12:55pm
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The Georgia Department of Transportation (GDOT) and State Route 400 Peach Partners, the company building and operating the new express toll lanes on GA-400, are launching a new Incident Response Unit to patrol the 16-mile corridor during construction and once the express lanes open. The new white trucks will work alongside the existing HERO units to help clear crashes, stalled vehicles, and construction-related issues.
Why it matters
As construction activity increases on the major express toll lane project on GA-400, the new Incident Response Unit will play a crucial role in maintaining traffic flow and responding to incidents to minimize disruptions for drivers during the multi-year construction phase and once the express lanes open.
The details
The State Route 400 Incident Response Unit will operate out of a dedicated traffic management center in Alpharetta and will fully integrate with GDOT's main Traffic Management Center in Southeast Atlanta. Drivers can still dial 511 to report issues or get assistance on this stretch of GA-400. During construction, the Incident Response Unit will patrol the existing GA-400 lanes, and once the express lanes open in 2031, they will transition to working in the new toll lanes as well.
- The new Incident Response Unit launches today, April 1, 2026.
- The express toll lanes on GA-400 are expected to open in 2031.
- The company building and operating the toll lanes, State Route 400 Peach Partners, has a 50-plus year contract to run the express lanes.
The players
Georgia Department of Transportation (GDOT)
The state transportation agency overseeing the GA-400 express toll lane project and the deployment of the new Incident Response Unit.
State Route 400 Peach Partners
The private company building, operating, and maintaining the new express toll lanes on GA-400 under a long-term agreement with the state.
Kyle Collins
A spokesperson for GDOT who provided details on the new Incident Response Unit.
What they’re saying
“It's going to mirror the great service we already do with our HERO operators in metro Atlanta and our CHAMP operators in the rest of the state. It's going to be a seamless integration to help with incident response and customer service response in that 16-mile 400 corridor.”
— Kyle Collins, GDOT Spokesperson
What’s next
The new Incident Response Unit will continue to patrol the existing GA-400 lanes during the multi-year construction project, and then transition to working in the new express toll lanes once they open in 2031.
The takeaway
The launch of the dedicated Incident Response Unit on GA-400 is a proactive measure to help maintain traffic flow and respond quickly to any issues that arise during the express toll lane construction and once the new lanes open. This will be a crucial service for drivers navigating the corridor over the next several years.
