Regis Corporation Announces Board and Executive Changes

Nancy Benacci replaces Susan Lintonsmith as board chair, Lain steps down as interim CEO to COO role, and Andrew Alfano joins as independent director.

Mar. 17, 2026 at 4:20am

Regis Corporation, a major hair salon franchise, has announced several changes to its board and executive leadership. Nancy Benacci has replaced Susan Lintonsmith as the company's board chair, while Jim Lain will be stepping down from the interim CEO role to become the COO. Additionally, Andrew Alfano, CEO of Retro Fitness, has been appointed as an independent director on the Regis board.

Why it matters

These changes in Regis Corporation's leadership come at a critical time for the company as it navigates the post-pandemic landscape and works to revitalize its salon business. The new board chair, interim CEO transition, and addition of an independent director suggest Regis is looking to bring in fresh perspectives and expertise to guide the company forward.

The details

Susan Lintonsmith, who had previously served as board chair, will now replace Jim Lain as interim CEO. Lain had taken on the interim CEO role following the departure of former president and CEO Matthew Doctor last June. Lintonsmith has over 35 years of experience in the restaurant and retail industries, having held senior leadership positions at companies like Dean Foods, Red Robin Gourmet Burgers, The Coca-Cola Co., and Pizza Hut. Meanwhile, Andrew Alfano, the CEO of Retro Fitness, has been appointed as an independent director on the Regis board.

  • Lintonsmith replaced Lain as interim CEO in March 2026.
  • Lain had taken on the interim CEO role following Matthew Doctor's departure in June 2025.

The players

Nancy Benacci

The new board chair of Regis Corporation, having served on the board since 2023.

Susan Lintonsmith

The former board chair of Regis Corporation, who is now replacing Jim Lain as interim CEO. Lintonsmith has over 35 years of experience in the restaurant and retail industries.

Jim Lain

The former interim CEO of Regis Corporation, who is now stepping down to the COO role. Lain has been with the company since 2013.

Andrew Alfano

The CEO of Retro Fitness, who has been appointed as an independent director on the Regis board.

Matthew Doctor

The former president and CEO of Regis Corporation, who departed the role in June 2025.

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The takeaway

Regis Corporation is undergoing a significant leadership transition as it looks to revitalize its salon business in the post-pandemic landscape. The changes in the board and executive roles suggest the company is seeking to bring in fresh perspectives and expertise to guide its future direction.