Sewage Backup Plagues Palm Beach Condo Complex

Residents at Forest Hill Club Condominium face days without working bathrooms as management works to resolve issue.

Apr. 8, 2026 at 10:09pm

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An abstract, out-of-focus photograph depicting a blurred residential building exterior with a sewage pipe in the foreground emitting a murky flow, conveying the melancholy mood and disruption caused by the sewage backup issue.Residents at a Palm Beach County condominium complex face disruption and health risks as management works to resolve an ongoing sewage backup issue.Palm Beach Today

Residents at the Forest Hill Club Condominium in Palm Beach County, Florida are dealing with a major sewage backup that has left many families without functioning bathrooms for several days. The issue started on Friday, and as of Wednesday, the problem had not been fully resolved, forcing some residents to shower outside or use the community pool bathroom.

Why it matters

Sewage backups can pose serious health and safety risks to residents, especially in a multi-unit building. This situation highlights the importance of reliable infrastructure and responsive property management to address urgent maintenance issues quickly.

The details

According to residents, the sewage started backing up into units on Friday. As of Wednesday, five days later, the issue had still not been resolved. Families reported being unable to use their bathrooms, with some resorting to using outdoor showers or the community pool bathroom. Property management company Cruise Property Management said a faulty switch caused the problem and that it was fixed on Tuesday, but after being informed that sewage was still an issue, the company said technicians would be on site evaluating the problem through the end of the day.

  • The sewage backup started on Friday, April 4, 2026.
  • As of Wednesday, April 8, 2026, the issue had still not been fully resolved.

The players

Yadian Oquendo

A resident of Forest Hill Club Condominium dealing with the sewage backup.

Yanisley Fernandez

A resident of Forest Hill Club Condominium who is paying for an Airbnb due to the sewage issues.

Cruise Property Management

The property management company responsible for the Forest Hill Club Condominium.

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What they’re saying

“It's horrible.”

— Yadian Oquendo, Resident

“The human waste water is totally in my toilet and bathtub. Saturday, the technicians came, walked in, looked and left. On Monday, they sent technicians over again. They came in, they looked and nothing was solved, still.”

— Yanisley Fernandez, Resident

What’s next

Cruise Property Management said technicians would be on site evaluating the sewage issue through the end of the day on Wednesday, April 8, 2026.

The takeaway

This sewage backup situation at the Forest Hill Club Condominium highlights the importance of reliable infrastructure and responsive property management to quickly address urgent maintenance issues that can pose serious health and safety risks to residents. The prolonged lack of resolution has forced some families to seek alternative living arrangements, underscoring the disruption such problems can cause.