MMU Approves $6.2M Budget for Customer Connect Center

Marshall Municipal Utilities Board reviews preliminary estimate for new facility, expects final approval by City Council in June.

Apr. 1, 2026 at 11:20pm

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The Marshall Municipal Utilities Board of Public Works has approved a preliminary $6.2 million budget estimate for the proposed Customer Connect Center project. MMU staff met with contractors to review the budget, which now needs final approval from the City Council before construction can begin, with an expected completion date in late 2027.

Why it matters

The new Customer Connect Center is a key infrastructure project for Marshall's municipal utility, providing a centralized facility to serve customers. The budget approval marks an important milestone, though the project still requires further review and final sign-off from city leadership before moving forward.

The details

MMU staff met with Septagon and SOA Architecture to review the $6.2 million preliminary budget estimate for the proposed Customer Connect Center. The board approved the budget, which now needs to go to the City Council for final approval near the end of June. Contractors estimate the facility will be completed in late 2027.

  • The MMU Board of Public Works reviewed the budget estimate during its meeting on April 1, 2026.
  • MMU expects to receive the guaranteed maximum price (GMP) for the project near the end of June 2026.
  • Contractors estimate the Customer Connect Center facility will be completed in late 2027.

The players

Jeff Bergstrom

MMU General Manager who noted the GMP would need City Council approval before construction could begin.

Septagon

Architecture and construction firm that met with MMU to review the preliminary budget estimate.

SOA Architecture

Architecture firm that met with MMU to review the preliminary budget estimate for the Customer Connect Center project.

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What they’re saying

“The preliminary budget estimate needed board approval before the center's design can be finalized by the contractors.”

— Jeff Bergstrom, MMU General Manager

What’s next

The guaranteed maximum price (GMP) for the project will need to be approved by the City Council near the end of June 2026 before construction can begin.

The takeaway

This budget approval marks a key milestone for the Customer Connect Center project, though it still requires further review and final sign-off from city leadership before moving forward. The new facility is an important infrastructure investment for Marshall's municipal utility to better serve its customers.