Canals Launches AI Suite to Automate Workflows for Distributors

New capabilities eliminate manual data entry and matching across Accounts Receivable, PO-to-Receipt Tracking, and Inquiry Handling.

Apr. 1, 2026 at 12:38pm

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Canals, a leader in AI for wholesale distribution, has announced the launch of a new suite of AI-powered solutions that automate repetitive workflows across Sales, Customer Service, Accounting, Purchasing, and Receiving. The expanded capabilities aim to help distributors save time, increase accuracy, and provide faster and more consistent customer service.

Why it matters

In the highly competitive wholesale distribution industry, speed and operational efficiency are critical to winning and retaining customers. Canals' new AI-powered offerings automate many of the manual, time-consuming tasks that have historically bogged down distributors, allowing them to focus on more strategic, customer-facing activities.

The details

The new Canals solutions include AI PO-to-Receipt Tracking to automatically update ERP systems with the latest supplier information, AI Accounts Receivable to accelerate cash application, AI Inquiry Handling to generate suggested responses to customer questions, an Ask Canals Chatbot for instant product information, and Live Voice to transcribe and convert spoken orders into structured data.

  • Canals announced the launch of the new AI suite on April 1, 2026.

The players

Canals

A leader in AI for wholesale distribution, providing end-to-end operating AI solutions to help distributors automate workflows and improve customer service.

Michael Delgado

Co-Founder and CEO of Canals.

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What they’re saying

“In wholesale distribution, winning business has always come down to operational execution —how quickly and accurately distributors can respond across thousands of daily interactions to deliver outstanding customer service.”

— Michael Delgado, Co-Founder and CEO of Canals

What’s next

Canals plans to continue expanding its AI-powered offerings for distributors, with a focus on further automating workflows and enhancing customer service capabilities.

The takeaway

Canals' new AI suite represents a significant step forward in helping wholesale distributors streamline their operations and deliver a superior customer experience. By automating repetitive tasks, distributors can free up their teams to focus on more strategic, customer-facing activities, ultimately driving greater loyalty and sales.