SMARTLINEN® Surpasses 60 Million Scans, Expanding Collective Linen Intelligence Platform for Hospitality

Proprietary technology and cloud-based software transform hospitality textiles into measurable operational assets.

Mar. 17, 2026 at 4:07pm

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SMARTLINEN®, a linen intelligence platform for the hospitality industry, has surpassed 60 million item scans, marking a major milestone as the company scales its collective textile intelligence platform across hotels, commercial laundries, and hospitality supply chains. The platform uses proprietary technology, cloud-based software, and integrated hardware to automate linen inventory management, monitor real-time circulation, reduce linen loss, and optimize purchasing and replacement cycles.

Why it matters

The SMARTLINEN platform is transforming the way hospitality operators manage their linen inventories, providing unprecedented visibility, efficiency, and control over their linen operations. As the hospitality industry continues to face challenges around labor shortages and cost pressures, solutions like SMARTLINEN that automate manual processes and provide data-driven insights can help operators improve their bottom line.

The details

SMARTLINEN's platform combines proprietary technology, cloud-based software, and integrated hardware to capture real-time data on the movement and location of hotel linens, including sheets, towels, robes, and pool towels. The automated scanning infrastructure installed throughout hotel and laundry workflows replaces manual counting and estimates, enabling hotels to reduce linen loss, optimize circulation, and make data-driven purchasing decisions.

  • In the last 30 days, more than one million SMARTLINEN-enabled textiles have circulated through the network.
  • Over the past six months, SMARTLINEN has significantly expanded its ecosystem, connecting hotel operations and laundry facilities through automated scanning infrastructure and its proprietary cloud platform.
  • SMARTLINEN today announced that its rapidly expanding linen intelligence network has surpassed 60 million item scans.

The players

SMARTLINEN®

A linen intelligence platform for the hospitality industry that uses proprietary technology, cloud-based software, and integrated hardware to automate linen inventory management and provide real-time operational intelligence.

William Serbin

The CEO of SMARTLINEN®.

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What they’re saying

“Surpassing 60 million scans demonstrates the growing scale and impact of the SMARTLINEN platform. By combining proprietary technology, cloud software, and integrated hardware, we are transforming linens from consumable supplies into measurable operational assets, while delivering real-time operational intelligence to hospitality operators.”

— William Serbin, CEO of SMARTLINEN® (PR Newswire)

What’s next

Hospitality operators interested in learning how SMARTLINEN can modernize their linen operations can schedule a live demonstration or program assessment.

The takeaway

The SMARTLINEN platform is revolutionizing linen management in the hospitality industry by providing a comprehensive solution that automates inventory tracking, reduces linen loss, and delivers real-time operational intelligence to help operators optimize their linen operations and improve their bottom line.