Stafi Partners with Intake Academy to Enhance Legal Intake Training

The collaboration aims to boost conversion rates and deliver scalable intake solutions for law firms nationwide.

Published on Feb. 15, 2026

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Stafi, a leader in legal remote staffing, has announced a partnership with Chris Mullins' renowned Intake Academy. Through this collaboration, the Intake Academy's proven methodology will be integrated into Stafi's training system for Intake Specialists and Non-Attorney Salespeople. This alliance is central to Stafi's continued innovation in delivering scalable, high-impact support for law firms through remote staffing, intake, and case management solutions.

Why it matters

This partnership reinforces Stafi's commitment to helping law firms scale efficiently by combining human expertise with systems designed for consistency and profitability. The Intake Academy's expertise in legal intake, especially within personal injury firms, will be instrumental in ensuring Stafi's clients have access to highly trained and continuously coached intake specialists.

The details

The partnership will provide Stafi's Intake Specialists with training through the Stafi University and ongoing coaching based on the IN.T.A.K.E.™ System, a framework that prioritizes relationships first and business second. This is expected to lead to higher conversion rates, as the focus will be on how calls are answered, not just how many calls come in. Additionally, law firms will benefit from Stafi's remote staffing model combined with ongoing Intake Academy coaching, ensuring intake staff never plateau in performance. The partnership will also emphasize conversion tracking, ghost call reviews, and intake quality audits to ensure accountability and measurable growth.

  • Stafi and the Intake Academy announced their partnership on February 2, 2026.

The players

Stafi

Stafi is the leader in legal remote staffing, providing scalable, high-impact support for law firms through remote staffing, intake, and case management solutions.

Chris Mullins

Chris Mullins, also known as 'The Phone Sales Doctor,' has over 25 years of experience in transforming how law firms handle inbound and outbound calls. She has worked with hundreds of law firms nationwide, helping them convert more prospects into clients by teaching intake staff the skills of empathy, sales language, and client control.

Intake Academy

The Intake Academy is a renowned training program founded by Chris Mullins, focused on enhancing legal intake skills and methodologies.

Raquel Gomes

Raquel Gomes is the CEO and Co-Founder of Stafi.

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What they’re saying

“We're looking forward to having the Intake Academy's expertise on board. Chris brings vast experience in legal intake, especially within personal injury firms. This will be instrumental in ensuring our clients have access to intake specialists who are not only highly trained but also continuously coached in the best methodologies available today.”

— Raquel Gomes, CEO & Co-Founder of Stafi

The takeaway

This partnership between Stafi and the Intake Academy demonstrates the importance of combining specialized expertise and continuous training to deliver high-quality intake services that can help law firms scale their operations and improve client conversion rates.