Unified Office Unveils AI-Powered Service Creation Platform

New EZCreateIQ offering integrates AI-driven analytics with Unified Office's communications platform.

Published on Feb. 10, 2026

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Unified Office, a leading communications technology and business intelligence company, announced the addition of its EZCreateIQ service offering at the ITEXPO conference in Fort Lauderdale, Florida. EZCreateIQ is a highly reliable, AI-based service creation platform that Unified Office offers as a standalone solution or fully integrated with its Total Connect Now business communications platform.

Why it matters

The new EZCreateIQ platform aims to provide organizations with clear, actionable business intelligence to transform both internal and customer-facing operations by coupling no-code service workflows with AI-driven analytics. This allows management teams to become better-informed decision makers, leading to better customer engagement with a focus on consent, privacy, and compliance.

The details

EZCreateIQ is designed to deliver simple, easy-to-create and use AI services without the need to hire an engineering development team. With vertical market specialization and vertically focused language models, EZCreateIQ will provide businesses of all sizes with increased operational efficiency and improved customer experience.

  • Unified Office announced the EZCreateIQ platform at the ITEXPO conference held from February 10-12, 2026 in Fort Lauderdale, Florida.

The players

Unified Office

A leading communications technology and business intelligence company offering reliable, high-quality voice, messaging, business analytics, IoT, and AI-based solutions.

Ray Pasquale

Founder and CEO of Unified Office.

Tom Phelan

CTO of Unified Office.

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What they’re saying

“Voice remains critically important even in today's always-online, data-driven world. Yet it remains one of the least understood and most underutilized sources of business-critical information across many organizations. With EZCreateIQ, we're changing that paradigm.”

— Ray Pasquale, Founder and CEO, Unified Office

“Generative AI promises transformative power, but its rapid evolution also introduces complex legal challenges – including personal privacy liability, risk of harm given made-up AI hallucinations, or risk of regulatory non-compliance. Customers and partners alike trust that Unified Office will act proactively, and in their best interests, to mitigate these kinds of headaches.”

— Ray Pasquale, Founder and CEO, Unified Office

What’s next

Unified Office will speak at several sessions at the ITEXPO conference, including 'AI Agents on Trial: Navigating Regulation, Liability, and Privacy in the Age of Agentic AI', 'The Future of Agentic AI: Lessons Learned from the Dot-Com Boom', and 'From Proof to Profit: AI Services That Sell'.

The takeaway

Unified Office's new EZCreateIQ platform aims to provide businesses with a reliable, AI-powered service creation solution that delivers actionable business intelligence and improves operational efficiency and the customer experience, while also addressing the complex legal and regulatory challenges of generative AI.