Danbury Hospital Worker Sues Otis Elevator After Crushing Incident

Employee claims elevator door closed on her, causing injuries and trauma

Published on Mar. 2, 2026

A Danbury Hospital employee named Susan Albino is suing Otis Elevator Company, alleging she was injured when an elevator door closed on her in February 2024. Albino claims the elevator was defective and that Otis failed to properly inspect, maintain, and service it. She says she sustained several injuries and emotional trauma as a result of the incident.

Why it matters

This lawsuit highlights the importance of elevator safety and maintenance, especially in high-traffic public buildings like hospitals. Elevator accidents can lead to serious injuries and raise questions about liability and accountability.

The details

According to court documents, on February 15, 2024, Albino was entering an elevator at Danbury Hospital when the door closed quickly, continued closing after hitting an obstruction, and failed to reopen. Albino was allegedly crushed and trapped between the elevator door and door frame. She is seeking more than $15,000 in damages. Danbury Hospital has also asked the court to be added to the case, seeking reimbursement for the over $32,575 in workers' compensation benefits paid to Albino.

  • The incident occurred on February 15, 2024.
  • The lawsuit was filed in Waterbury Superior Court.
  • The case is set for a hearing on March 10.

The players

Susan Albino

A Danbury Hospital employee who was injured in the elevator incident and is suing Otis Elevator Company.

Otis Elevator Company

The company responsible for the maintenance and service of the elevator at Danbury Hospital, which Albino is suing.

Danbury Hospital

The hospital where the incident occurred, which has asked the court to be added to the case to seek reimbursement for workers' compensation payments made to Albino.

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What’s next

The case is set for a hearing on March 10 in Waterbury Superior Court, where the judge will hear arguments and decide on the next steps.

The takeaway

This incident underscores the importance of proper elevator maintenance and safety protocols, especially in high-traffic public buildings like hospitals. The lawsuit highlights the potential legal and financial consequences for companies responsible for elevator upkeep if accidents occur.