EMA Webinar to Explore the Rise of Agentic AI in IT and Network Operations

New EMA survey of 458 IT professionals highlights the growing shift from AIOps to role-based AI operations

Apr. 7, 2026 at 12:33pm

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A highly detailed, glowing 3D illustration of interconnected IT infrastructure components, including servers, routers, and data centers, all illuminated by vibrant neon lights, conceptually representing the rise of role-based agentic AI in IT operations.Agentic AI agents are transforming the frontlines of IT and network operations, enabling more autonomous and resilient IT environments.Lafayette Today

Enterprise Management Associates (EMA), a leading IT research and consulting firm, announced it will host a live webinar on how AI is transforming IT and network operations. The webinar will feature discussions on the challenges and benefits of role-based AI agents that can analyze signals, orchestrate workflows, and execute operational actions to support more autonomous and resilient IT environments.

Why it matters

As IT leaders increasingly demand AI-powered solutions, this webinar will provide insights into how classical machine learning, generative AI, and operational memory are enabling more predictive and agentic operational models that can improve incident response and overall IT resilience.

The details

The webinar, titled "From AIOps to Role-Based Agentic Operations: How AI Is Changing the Frontline of IT and Network Operations", will feature speakers from EMA and Grokstream discussing how role-based AI agents are transforming frontline incident response. Attendees will also see a live demonstration of Grokstream's L1 Agent, which analyzes signals, orchestrates workflows, reflects on outcomes, and safely executes operational actions.

  • The webinar will take place on Wednesday, April 22, 2026 at 11:00 a.m. Eastern.

The players

Shamus McGillicuddy

VP of Research at EMA.

Josh Kindiger

Co-Founder and COO of Grokstream.

Larry Lien

Chief Product Officer at Grokstream.

Enterprise Management Associates (EMA)

A leading IT research and consulting firm dedicated to delivering actionable insights across the evolving technology landscape.

Grokstream

A company that provides role-based AI agents designed to actively support operational roles and accelerate incident response.

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What they’re saying

“IT leaders are demanding AI innovation from their IT operations management solutions. AI is a top consideration when selecting tool, and it is a top motivation for replacing incumbent tools.”

— Shamus McGillicuddy, VP of Research at EMA

What’s next

Registration for the webinar is available at: https://info.enterprisemanagement.com/from-aiops-to-role-based-agentic-ops-webinar-pr

The takeaway

This webinar highlights the growing importance of AI-powered solutions in IT and network operations, as organizations seek to improve incident response, increase operational resilience, and reduce the reliance on human expertise through the use of role-based AI agents.