CometChat Secures $6.5M in Strategic Funding to Expand AI Agent Platform

The in-app communication platform plans to accelerate its AI capabilities for enterprise customers.

Mar. 18, 2026 at 5:37am

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CometChat, an in-app communication platform, has announced a $6.5 million strategic funding round led by its existing investor Run VC. The company plans to use the new capital to expand its CometChat AI platform, which enables businesses to build and deploy conversational AI agents without specialized expertise. CometChat's AI strategy focuses on proactive outbound intelligence, multi-agent orchestration, and a customer intelligence layer to personalize interactions.

Why it matters

CometChat's AI-powered communication platform aims to help enterprises in high-transaction verticals like e-commerce, hospitality, and home services improve customer retention and drive revenue through enhanced responsiveness and proactive outreach. The funding will allow the company to accelerate the development and deployment of its AI capabilities to serve this growing market demand.

The details

The $6.5 million funding round brings CometChat's total raised to $21.1 million. The company plans to use the new capital to fuel the expansion of its CometChat AI platform, which is built on six years of production-grade communication infrastructure. Key focus areas include proactive outbound intelligence to monitor conditions and contact customers proactively, multi-agent orchestration to coordinate specialized AI agents, and a customer intelligence layer to personalize interactions.

  • CometChat announced the $6.5 million funding round on March 17, 2026.
  • The company has raised a total of $21.1 million in funding to date, including the current round.

The players

CometChat

An in-app communication platform that enables businesses to build and deploy conversational AI agents.

Run Ventures

The venture capital firm that led CometChat's $6.5 million strategic funding round.

Anuj Garg

The co-founder and CEO of CometChat.

Brandon Tidwell

The co-founder and general partner of Run Ventures.

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What they’re saying

“The current fund raise is specifically done to accelerate our AI play. Our GTM in this vertical would be to target high-transaction verticals like wellness & beauty, home services, e-comm, hospitality & food service where the combination of inbound responsiveness and proactive outreach drives measurable retention and revenue outcomes.”

— Anuj Garg, Co-founder and CEO, CometChat (PRNewswire)

“We have witnessed how methodically Anuj and Anant have scaled the business to make CometChat an intelligent communication layer with several proven use cases. The company has been piloting its AI platform with encouraging early signs as enterprise customers have come onboard. This growth funding will help CometChat to further expedite its AI strategic play.”

— Brandon Tidwell, Co-founder and General Partner, Run Ventures (PRNewswire)

What’s next

Over the next 12 to 18 months, CometChat is committed to scaling AI deployments, expanding its go-to-market strategy, and building vertical leadership in key enterprise sectors.

The takeaway

CometChat's strategic funding round underscores the growing demand for AI-powered communication platforms that can help enterprises in high-transaction industries enhance customer engagement, retention, and revenue through proactive outreach and personalized interactions.