CometChat Secures $6.5M in Strategic Funding to Expand AI Agent Platform

The in-app communication platform plans to use the new investment to accelerate its AI expansion strategy.

Mar. 18, 2026 at 4:22am

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CometChat, an in-app communication platform, has announced raising $6.5 million in strategic funding from its existing investor Run VC. The company plans to use the new capital to fuel its AI expansion strategy, which includes developing proactive outbound intelligence agents, a visual workflow builder for multi-agent orchestration, and a customer intelligence layer to personalize interactions.

Why it matters

CometChat's AI-powered platform aims to help businesses, particularly in high-transaction verticals like e-commerce and hospitality, improve customer retention and drive revenue through enhanced responsiveness and proactive outreach. The new funding will allow the company to further develop and scale these AI capabilities.

The details

The $6.5 million funding round brings CometChat's total raised to $21.1 million. The company plans to use the new capital to accelerate its AI strategy, which includes three key pillars: proactive outbound intelligence agents that monitor conditions and contact customers proactively, a visual workflow builder for coordinating specialized AI agents, and a customer intelligence layer to personalize interactions. CometChat's AI platform is designed to serve as the primary communication layer between businesses and their customers.

  • CometChat announced the $6.5 million funding round on March 17, 2026.

The players

CometChat

An in-app communication platform that enables businesses to build and deploy conversational AI agents without code or specialized AI expertise.

Run Ventures

The venture capital firm that provided the $6.5 million in strategic funding to CometChat.

Anuj Garg

The co-founder and CEO of CometChat.

Brandon Tidwell

The co-founder and general partner of Run Ventures.

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What they’re saying

“The current fund raise is specifically done to accelerate our AI play. Our GTM in this vertical would be to target high-transaction verticals like wellness & beauty, home services, e-comm, hospitality & food service where the combination of inbound responsiveness and proactive outreach drives measurable retention and revenue outcomes.”

— Anuj Garg, Co-founder and CEO, CometChat (rivertonjournal.com)

“We have witnessed how methodically Anuj and Anant have scaled the business to make CometChat an intelligent communication layer with several proven use cases. The company has been piloting its AI platform with encouraging early signs as enterprise customers have come onboard. This growth funding will help CometChat to further expedite its AI strategic play.”

— Brandon Tidwell, Co-founder and General Partner, Run Ventures (rivertonjournal.com)

What’s next

Over the next 12 to 18 months, CometChat is committed to three core strategic priorities to drive sustained momentum – scaling AI deployments, GTM expansion and build vertical leadership.

The takeaway

CometChat's new funding will allow the company to further develop and scale its AI-powered communication platform, which aims to help businesses in high-transaction industries improve customer engagement and drive revenue through enhanced responsiveness and proactive outreach.