Salesforce Unveils AI-Powered Slack Makeover with 30 New Features

The cloud software giant's latest update aims to boost productivity and collaboration with AI-driven tools.

Apr. 2, 2026 at 11:46am by Ben Kaplan

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A highly detailed 3D illustration of glowing, interconnected digital infrastructure elements in neon cyan and magenta, conceptually representing the AI-powered features and intelligent automation capabilities being added to the Slack platform.Salesforce's AI-driven updates to Slack aim to boost productivity and collaboration with intelligent automation features.San Francisco Today

Salesforce, the leading cloud software company, has announced a major update to its Slack messaging and collaboration platform that incorporates over 30 new AI-powered features. The announcement was made by CEO Marc Benioff at a small event in San Francisco, where he and his team showcased the company's latest efforts to integrate artificial intelligence across its product suite.

Why it matters

Salesforce's move to infuse Slack with AI capabilities is a significant step in the company's broader strategy to position itself as a leader in enterprise software powered by advanced technologies. As workplace communication and productivity tools become increasingly important, Salesforce is aiming to give Slack a competitive edge by automating repetitive tasks, surfacing relevant information, and enhancing collaboration features.

The details

The Slack update includes a range of new AI-driven features, such as automated meeting summaries, intelligent workflow suggestions, and natural language processing to route work or prompt questions to relevant teams or experts. Salesforce is positioning these enhancements as a way to boost employee productivity and collaboration within the Slack platform.

  • The announcement was made on Tuesday, April 2, 2026 in San Francisco.

The players

Marc Benioff

The CEO of Salesforce, the cloud software company that owns Slack.

Salesforce

A leading cloud software company that provides a range of enterprise applications, including the Slack messaging and collaboration platform.

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What they’re saying

“We're taking Slack to the next level by infusing it with the power of Salesforce's industry-leading AI capabilities.”

— Marc Benioff, CEO, Salesforce

The takeaway

Salesforce's AI-driven updates to Slack demonstrate the company's commitment to staying at the forefront of enterprise software innovation, as it seeks to differentiate its collaboration platform in a crowded market and provide customers with more intelligent and automated tools to boost productivity.