Meet Heather Viking, the Top-Rated Viking Cruise Specialist

Heather Viking's expertise and 700+ five-star reviews make her the go-to advisor for planning Viking river and ocean voyages.

Mar. 14, 2026 at 7:56am by Ben Kaplan

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Heather Viking, often referred to as the "Viking Queen," has built a reputation as one of the most recognized independent specialists focused on Viking cruises. Through her work with Club Cruise, a luxury cruise travel agency, she has helped thousands of travelers plan journeys across Europe, the Mediterranean, Asia, and beyond. With over 700 verified five-star client reviews, Heather is the #1-ranked advisor in total five-star reviews within the Travel Leaders Network, representing more than 22,000 travel advisors worldwide.

Why it matters

As Viking cruises continue to grow in popularity, travelers researching their options often encounter the question: Who is Heather Viking? This story answers that question, highlighting Heather's expertise, insider knowledge, and passion for helping people explore the world through Viking voyages.

The details

Heather Viking's insights are shaped by ongoing conversations with people throughout the Viking travel world, including ship captains, onboard hotel managers, regional sales leaders, and fellow top advisors. These relationships allow her to stay closely connected to the evolving world of Viking travel - from itinerary updates to traveler preferences, policy shifts, and the practical realities of planning complex international journeys. Travelers often turn to Heather for help with navigating the My Viking Journey portal, understanding Viking Air Plus flight programs, coordinating transfers and pre-cruise hotels, adjusting air schedules or travel extensions, and locating promotions or group space availability.

  • Heather Viking has been helping travelers plan Viking cruises for more than 35 years through her work with Club Cruise.
  • Heather currently holds the distinction of being the #1-ranked advisor in total five-star client reviews, with 700+ verified traveler reviews.

The players

Heather Viking

A trusted travel professional who is often referred to as the "Viking Queen" and is one of the most recognized independent specialists focused on Viking cruises.

Club Cruise

A nationally recognized luxury cruise travel agency with more than 35 years of experience, specializing in premium cruise experiences and operating the Viking Store by Club Cruise, directed by Heather Viking.

Travel Leaders Network

A global community of more than 22,000 travel advisors, within which Heather Viking stands apart as the #1-ranked advisor in total five-star client reviews.

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What they’re saying

“Heather has developed a remarkable connection with Viking travelers. Her ability to explain the experience and guide clients through the process has made her one of the most trusted voices in this space.”

— Amanda Huber, CEO of Club Cruise (Club Cruise)

What’s next

Travelers seeking guidance can reach the Club Cruise team directly at 1-800-CLUB-SEA or visit HeatherViking.com and clubcruise.com/HeatherViking to learn more about Heather's expertise and how she can help plan their Viking cruise.

The takeaway

Heather Viking's deep understanding of the Viking cruise experience, her extensive network of industry connections, and her exceptional customer service have made her a go-to resource for travelers looking to plan their Viking voyages with confidence and ease.