Doximity Ranked #1 Best in KLAS Telehealth Video Platform for Fifth Consecutive Year

Doximity's Dialer solution recognized for reliability, ease of use, and clinical impact

Feb. 5, 2026 at 3:31pm by Ben Kaplan

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Doximity, Inc., the leading digital platform for U.S. medical professionals, announced that its Doximity Dialer telehealth video conferencing solution has been named the #1 Telehealth Video Conferencing Platform in the 2026 Best in KLAS Report for the fifth consecutive year. The company received high ratings across categories like culture, loyalty, and value, reflecting strong satisfaction from health system leaders and staff.

Why it matters

Doximity's consistent top ranking in the KLAS report underscores its position as a trusted, long-term partner for physicians and health systems, providing a reliable and easy-to-use telehealth solution that enables clinicians to deliver high-quality care remotely. This recognition comes as telehealth adoption continues to grow, particularly during events like recent winter storms that drove record usage of Doximity's platform.

The details

Doximity Dialer is a HIPAA-compliant telehealth solution that allows clinicians to connect with patients by phone, video, and text while keeping their personal phone numbers private. The platform offers features like one-click voice and video visits, custom Caller ID, device and language optimization, and seamless transitions between voice and video. Last quarter, clinicians used Dialer to complete more than 300,000 calls each workday, and during a recent winter storm, a record 720,000 HIPAA-compliant calls and texts were made in a single day.

  • Doximity has earned the #1 ranking in the KLAS Telehealth Video Conferencing Platform report for the fifth consecutive year.
  • Last quarter (October-December 2025), clinicians used Dialer to complete more than 300,000 calls each workday.
  • During last week's winter storms, a record number of clinicians used Dialer to complete more than 720,000 HIPAA-compliant calls and texts in a single day.

The players

Doximity, Inc.

The leading digital platform for U.S. medical professionals, providing a suite of tools and solutions to help doctors be more productive and provide better care for their patients.

Jeff Tangney

The co-founder and CEO of Doximity.

Adam Gale

The CEO of KLAS Research, a firm that provides insights and performance data on healthcare technology solutions.

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What they’re saying

“Physicians continue to choose Dialer because it just works. Our goal has always been to help physicians deliver high-quality care from wherever they are, and this recognition from KLAS validates that focus.”

— Jeff Tangney, Co-founder and CEO of Doximity

“The Best in KLAS awards recognize the vendors who consistently deliver excellence through partnership with healthcare organizations. Winning this award means customers trust you to help them succeed in our rapidly changing healthcare landscape. This means helping them to improve patient care, achieve better outcomes, and find true ROI. We're honored to amplify the voice of providers and payers at KLAS, and to celebrate those vendors who turn feedback into action.”

— Adam Gale, CEO of KLAS Research

What’s next

Doximity will continue to innovate and enhance its Dialer telehealth platform to meet the evolving needs of healthcare providers and patients.

The takeaway

Doximity's consistent top ranking in the KLAS Telehealth Video Conferencing Platform report demonstrates its commitment to delivering a reliable, user-friendly, and clinically impactful telehealth solution that helps physicians provide high-quality remote care, even in challenging circumstances like severe winter weather.