Woman Alleges Harassment on United Flight, Airline 'Refused' to Help

The passenger says she was unable to get the flight crew's attention until fellow passengers intervened.

Published on Mar. 9, 2026

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A woman claims she was harassed by an intoxicated seatmate during a United Airlines flight from Colorado to Los Angeles, but says the flight crew failed to intervene despite her attempts to get their attention. She is now seeking compensation from the airline for her 'terrible flight' experience.

Why it matters

This incident highlights ongoing concerns about passenger misconduct and airlines' responses to such situations, which can leave travelers feeling unsafe and unsupported. It also raises questions about how flight crews are trained to handle disruptive passenger behavior.

The details

According to the TikTok video posted by the passenger, known as @brooklynrosemusic, the intoxicated man next to her repeatedly tried to engage her, hitting on her and even throwing a bag of pretzels at her. The woman says she tried to alert the flight attendants, but her short stature and position by the window made it difficult for her to get their attention. Things escalated when the man misheard an announcement about the plane's descent and began grabbing and shaking the woman, leading other passengers to intervene and complain to the crew. However, the woman claims the airline 'refused' to provide her with any compensation or credit for her experience.

  • The incident occurred during a United Airlines flight from Colorado to Los Angeles.

The players

@brooklynrosemusic

A TikTok user who posted a video about her experience of alleged harassment by an intoxicated seatmate on a United Airlines flight.

United Airlines

The airline that operated the flight on which the alleged harassment incident took place.

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What they’re saying

“They didn't even give me a flight credit. They said that's not in our policy. And now I have to come on here because this is the only way that things get done anymore.”

— @brooklynrosemusic, TikTok user (TikTok)

What’s next

The woman is waiting for a response from United Airlines regarding her request for compensation or a credit for her experience.

The takeaway

This incident highlights the need for airlines to have clear policies and better training for flight crews to effectively address disruptive passenger behavior and ensure the safety and comfort of all travelers.