Credit One Bank to Pay $10M in Debt Collection Lawsuit

Settlement resolves allegations of repeated, intrusive, and harassing debt collection calls

Published on Feb. 20, 2026

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Credit One Bank has agreed to pay over $10 million to settle a civil consumer protection lawsuit alleging the company or its vendors made repeated, intrusive and harassing debt collection calls to consumers.

Why it matters

This settlement highlights the growing scrutiny on debt collection practices, as consumer advocates argue credit card companies cannot legally harass customers with non-stop phone calls to collect debt.

The details

The lawsuit, filed by the Los Angeles County District Attorney's Office, accused Credit One Bank of making repeated, intrusive and harassing debt collection calls to consumers. The $10 million settlement resolves the allegations without an admission of wrongdoing by the bank.

  • The lawsuit was filed in February 2026.

The players

Credit One Bank

A credit card company that has agreed to pay $10 million to settle allegations of abusive debt collection practices.

Los Angeles County District Attorney's Office

The government agency that filed the civil consumer protection lawsuit against Credit One Bank.

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The takeaway

This settlement underscores the growing scrutiny on debt collection practices and the need for credit card companies to respect consumer privacy and avoid harassing tactics when attempting to collect outstanding balances.