Vemanti Group Addresses ONUS Platform Disruption

Parent company unable to directly intervene as service issues impact users' account access and funds.

Mar. 22, 2026 at 12:18am

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Vemanti Group, Inc. announced that its ONUS Pro digital asset exchange platform has experienced a significant service disruption, affecting users' ability to access their accounts and funds. As a parent holding company without direct control over the platform's systems, Vemanti says it is working urgently to establish contact with the appropriate personnel at ONUS Labs, the Vietnam-based entity that manages the platform's day-to-day operations.

Why it matters

The disruption at the ONUS Pro platform, which Vemanti acquired in late 2025, highlights the challenges of managing complex fintech operations across international borders. As a parent company, Vemanti's limited direct control over the platform's systems and processes has left it unable to intervene on behalf of affected users, raising concerns about accountability and transparency.

The details

Vemanti Group says it has received complaints from ONUS Pro users who are unable to access their accounts and funds. While Vemanti owns the platform's parent company, XPLOR Technology, the day-to-day operations, including user accounts and transaction systems, are outsourced to Onus Labs Technology, a Vietnam-based entity that is not owned by Vemanti or XPLOR.

  • Vemanti completed its acquisition of XPLOR, the parent company of ONUS Pro, on October 29, 2025.
  • The service disruption at the ONUS Pro platform was announced on March 21, 2026.

The players

Vemanti Group, Inc.

A diversified technology holding company with a focus on the emerging markets of Southeast Asia, operating across various sectors of digital financial services.

XPLOR Technology Pte. Ltd.

A technology-focused holding company based in Singapore, managing a portfolio of next-generation financial technology ventures, including the ONUS Pro platform.

Onus Labs Technology, JSC

A Vietnam-based entity that manages the day-to-day operations of the ONUS Pro platform, including user accounts and transaction systems, and is not owned by XPLOR or Vemanti.

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What’s next

Vemanti's executive team is working urgently to establish contact with the appropriate personnel at the ONUS Pro platform to provide further updates as information becomes available.

The takeaway

This incident highlights the complexities and potential risks associated with managing fintech operations across international borders, where parent companies may have limited direct control over day-to-day platform management and user experiences.