8X8 Stock Rating Lowered by Zacks Research

Analysts downgrade cloud communications company to 'hold' rating

Apr. 8, 2026 at 11:51am

Research firm Zacks Research has downgraded 8X8 Inc. (NASDAQ: EGHT) from a 'strong-buy' rating to a 'hold' rating in a new report. The move comes as several other brokerages have also recently adjusted their price targets and ratings on the cloud communications software provider.

Why it matters

8X8's stock performance has been volatile in recent months, with shares trading well below their 52-week high. The downgrade from Zacks Research reflects broader concerns about the company's growth prospects and competitive position in the crowded unified communications as a service (UCaaS) market.

The details

In its report, Zacks Research cited a number of factors in its decision to lower 8X8's rating, including the company's recent financial results and outlook. Other analysts have also expressed caution, with Rosenblatt Securities cutting its price target and Weiss Ratings reaffirming a 'sell' recommendation on the stock.

  • Zacks Research downgraded 8X8 on Monday, April 8, 2026.
  • 8X8's stock opened at $1.70 on the day of the rating change.

The players

Zacks Research

A leading equity research firm that provides investment research and stock ratings.

8X8 Inc.

A provider of cloud-based enterprise communications, collaboration and contact center solutions.

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What’s next

Investors will be closely watching 8X8's upcoming earnings report and any further analyst commentary on the company's outlook and competitive positioning.

The takeaway

The downgrade from Zacks Research highlights the ongoing challenges facing 8X8 as it navigates a crowded UCaaS market. The company's ability to differentiate its offerings and drive profitable growth will be key to regaining investor confidence.