Faye Named Intercom's Services Partner of the Year

Global AI and CX leader honored for driving innovation and exceptional value across the Intercom ecosystem during a year of hyper-growth.

Published on Feb. 18, 2026

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Faye, a global leader in AI, software strategy, deployment, and integrations, has been named the Services Partner of the Year by Intercom at their 2026 Sales Kickoff (SKO). This prestigious recognition highlights Faye's exceptional ability to deliver high-impact Customer Experience & AI solutions and its commitment to driving innovation within the Intercom ecosystem.

Why it matters

The award serves as a testament to Faye's relentless work in pushing the boundaries of what is possible in AI and CX. By leveraging Intercom's cutting-edge platform Fin, Faye helps businesses move beyond traditional support models into the future of automated, AI-driven customer interactions.

The details

Faye's expertise is particularly critical as Intercom continues to launch innovative products, including their highly anticipated Sales Agent, which promises to revolutionize how companies engage with prospects. Faye's approach goes beyond simple implementation, specializing in strategic deployment, advanced integrations, and AI optimization & conversation design to help clients harness Intercom's latest AI tools to improve efficiency, automation rate and customer satisfaction.

  • The award was presented on stage in front of Intercom's entire global organization at their 2026 Sales Kickoff (SKO).

The players

Faye

A global leader in AI, software strategy, deployment, and integrations.

Intercom

The industry leading AI customer service company behind Fin, the highest performing AI agent for customer service.

David Faye

The CEO of Faye.

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What they’re saying

“Being recognized as the Intercom Services Partner of the Year is a massive milestone for us. Intercom is moving at lightspeed, and Faye being locked in as their premier partner during this next phase of growth is incredibly exciting. This award proves that we're delivering value to our clients and setting the standard for how businesses use AI to drive measurable results.”

— David Faye, CEO of Faye

The takeaway

This award highlights Faye's expertise in leveraging Intercom's cutting-edge AI platform to help businesses modernize their support and engagement strategies, driving innovation and exceptional value for their clients.