Disneyland Limits Merchandise Mobile Checkout to One Store

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Disneyland Resort has scaled back its Merchandise Mobile Checkout service, which previously was available at over a dozen locations across the resort. The service is now only offered at the World of Disney store in the Downtown Disney District.

Why it matters

The reduction in mobile checkout options at Disneyland may signal a lack of guest adoption or technical issues with the service. It could also be part of a broader shift in Disney's retail strategy as the company evaluates technology investments across its parks and resorts.

The details

Disneyland's Merchandise Mobile Checkout, which allows guests to shop and pay on their phones, was first tested at the World of Disney store in November 2020 before expanding to include Disneyland Park, Disney California Adventure, and over a dozen other locations. However, last August the service was cut down to just three stores - World of Disney, the Emporium in Disneyland, and Elias & Co. in Disney California Adventure. Now it is only available at the World of Disney store.

• The Merchandise Mobile Checkout service was first tested at World of Disney in November 2020.
• The service expanded to over a dozen locations across the Disneyland Resort.
• In August 2026, the service was reduced to just three stores.
• As of February 2026, Merchandise Mobile Checkout is only available at the World of Disney store.

What’s next

Disney has not provided an explanation for the reduction in Merchandise Mobile Checkout locations. The company may evaluate guest usage and technical performance of the service to determine if it should be expanded or scaled back further across the Disneyland Resort.